DOC Command Center Supervisor

Job Requisition ID: 49889 
Closing Date: 09/25/2025
​Agency:  Department of Corrections
Class Title:  PUBLIC SERVICE ADMINISTRATOR - 37015 
Skill Option:  Law Enforcement/Correctional 
Bilingual Option:  None
Salary: Anticipated Starting Salary is $9,209 a month. CBA Applies; Full Range $9,209 - $13,702 a month
Job Type: Salaried
Category:  Full Time 
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code:  VR704 Departments of Corrections, Financial and Professional Regulation, Juvenile Justice and State Police Supervisors Laborers' International Union of North America - ISEA, Local 2002; Southern and Central Illinois Laborers' District Council

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Illinois Department of Corrections Command Center Supervisor provides critical leadership and oversight of the Command Center, ensuring efficient operations, compliance with policies, and effective coordination with executive staff, law enforcement agencies, and departmental personnel. Serving as a working supervisor, the role manages staff performance, provides training and guidance, and establishes operational goals. The position also oversees LEADS/NCIC warrant processes, maintains communications during critical incidents, and ensures accurate tracking of offender movements and transports statewide. By combining strong leadership, technological expertise, and coordination across multiple agencies, this role serves as a central hub for safety, accountability, and operational excellence. We encourage all qualified applicants to apply.

Essential Functions

• Plans, organizes, and manages the Command Center functions.
• Serves as working supervisor.
• Monitors all technological changes and advancements related to Offender 360 (O360).
• Serves as Agency Law Enforcement Agencies Data Systems (LEADS) Coordinator and as the LEADS liaison with Illinois State Police.
• Maintains initial point of contact and central command post for all IDOC/Adult and DJJ/Juvenile critical incident situations, ensuring appropriate notifications and activations are made promptly.
• Oversees tracking and coordination of central communication point for individual in custody transports throughout the State for court writs, medical furloughs, transfers, and extradition purposes.
• Enters all lost and stolen badges into LEADS/NCIC.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college with course work corrections, criminal justice, law enforcement, or a related field.
• Requires three (3) years of progressively responsible administrative experience in correctional, law enforcement or criminal justice operations.

Preferred Qualifications

• Prefers thorough knowledge of law enforcement terminology and concepts, security and privacy regulations, and 911 law.
• Prefers thorough knowledge of prison administration.
• Prefers extensive knowledge of parole and correctional rules.
• Prefers at least four (4) years of professional experience supervising staff.
• Prefers at least two (2) years of experience making entries into Law Enforcement Agencies Data Systems (LEADS).
• Prefers at least four (4) years of experience establishing and implementing policies.
• Prefers at least two (2) years of experience developing and providing training to correctional security staff.

Conditions of Employment

• Required to obtain a Law Enforcement Agencies Data System (LEADS) certification within the probationary period (or within the first 4 months, if already certified in the title) of being placed into the position and maintain a current, valid certification while in the position.
• Requires ability to pass the IDOC/IDJJ background check.
• Requires ability to pass a drug screen. The use of unauthorized drugs by an employee, regardless of the position held is prohibited.
• This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.
• Required to utilize digital technology, tools, platforms, and processes in managing and supporting various digital enhancements for greater efficiency, productivity, and digital transformation efforts within the department.
• Applicants are required to abide by all vaccine and/or medical standards as set out by the employer.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

  Work Hours: Monday- Friday 8:00am-4:00pm; Saturday/Sunday off
Work Location: 1301 Concordia Ct Springfield, IL 62702-5643
Agency Contact:  [email protected] 
Posting Group: Leadership & Management; Building, Fleet & Institutional Support

This position [DOES NOT] contain “Specialized Skills” (as that term is used in CBAs).

About the Agency:  The Illinois Department of Corrections is a multicultural agency deeply committed to ensuring diversity, equity, and inclusion. This commitment is at the forefront of our operations, hiring, policies and procedures, and training. We recognize the benefit of workplace empowerment, the importance of diversity and fully support an environment where ALL employees are treated fairly, respectfully, and have equal access to opportunities and resources necessary to thrive and contribute to the agency’s success. IDOC genuinely values the differences of individuals in our custody and is committed to ensuring a healthy living environment where they feel valued, respected, and included. Through our commitment to Diversity, Equity, and Inclusion (DEI), we shall establish and uphold agency policies and practices conducive to eliminating all forms of exclusion including, butn ot limited to, racism, ageism, ableism, sexism, discrimination based on sexual orientation and gender, and religious oppression. The IDOC team works to serve justice in Illinois and increase public safety by promoting positive change in behavior of individuals in custody, operating successful reentry programs, and reducing victimization. Employees enjoy excellent benefits, including health, vision, and dental insurance; retirement plan and deferred compensation; state holidays and other benefit time off; and pre-tax benefit programs. The department also offers extensive training and career advancement opportunities. The Illinois Department of Corrections is proud to be an Equal Opportunity Employer.

As an IDOC employee, you are entitled to a robust benefits package that includes:
· Health, life, vision, and dental insurance 

· 12 weeks paid maternity/paternity leave 

· Pension Plan – vesting at 10 years for Tier II 

· Full 20‐year retirement awards free health insurance during retirement.
· Deferred compensation and other pre‐tax benefits programs
· Paid state holidays 13‐14 days annually 

· 3 Paid Personal Business Days annually 

· 12 Paid Sick Days annually (Sick days carry over from year to year)
· 10‐25 Days of Paid Vacation time annually ‐ (10 days in year one of employment)
· Personal, sick, and vacation rates modified for 12‐hour work schedules. (As applicable.) 

· Employee Assistance Program and/or mental health resources
· For more information about our benefits please follow this link: State Employee Benefits

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• [email protected]
• [email protected]