Director-Channel Marketing

Capital One is seeking a result oriented and data-driven Marketing Director to fill a critical position within the Global Payment Network organization. In this role, the Director will orchestrate multi-channel initiatives to ensure acceptance and enablement readiness throughout the payment's ecosystem. The audience includes merchants, acquirers, enablers, and other network participants. The role focuses on leading strategic efforts in channel distribution, vendor partnerships, merchant analytics, and partner enablement, all aimed at driving operational excellence and enhancing the market impact of Network acceptance.

Key Responsibilities

Channel Distribution Strategy

• Develop and execute go-to-market plans across direct and indirect distribution channels
• Align channel strategies with MSA analysis, merchant segmentation data and regional/MCC market dynamics
• Collaborate with Sales, Customer Experience, Operations and Analytics teams to ensure channel readiness

Vendor Management

• Oversee vendor selection, onboarding, and performance evaluation
• Negotiate contracts and service-level agreements (SLAs)
• Implement governance frameworks to ensure compliance and operational efficiency

Merchant Data Analytics

• Lead merchant segmentation and behavioral analysis to inform strategy
• Partner with Analytics to develop channel distribution models, dashboards and insights
• Translate analytics into actionable recommendations for channel teams

Payments Ecosystem Partner Strategy

• Build and manage strategic relationships with payment processors, enablers, and ecosystem partners
• Identify co-marketing, integration, and joint solution opportunities
• Represent the company in industry forums and partner engagements

Basic Qualifications

• Bachelor’s Degree or Military Experience
• At least 10 years of professional experience at a media or advertising agency, research firm, or corporate environment in a consumer-focused role (media strategist, communications planner, strategic planner, account planner, data strategist, etc.)

Preferred Qualifications

• MBA preferred with marketing relevant coursework (esp. Market Research, Marketing, Sociology, Psychology, Behavioral Economics)
• Experience with Payments& Financial Services

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL: $187,300 - $213,700 for Director, Marketing

McLean, VA: $206,000 - $235,100 for Director, Marketing

Richmond, VA: $187,300 - $213,700 for Director, Marketing

Riverwoods, IL: $187,300 - $213,700 for Director, Marketing

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).