Head Service Porter
Hawk Nissan of St. Charles is a dynamic and rapidly growing automotive group with multiple dealership locations across Illinois. Generous compensation / benefits package is available! Key Responsibilities of a Head Porter: * Vehicle Management: Directing the movement of vehicles between the showroom, lot, service area, and storage facilities. This includes coordinating test drives, deliveries, and vehicle transfers. * Team Leadership: Supervising and delegating tasks to other porters, ensuring efficient workflow and adherence to dealership standards. * Inventory Control: Maintaining accurate records of vehicle locations, condition, and any necessary documentation, such as stickers and keys. * Vehicle Maintenance: Overseeing the cleaning and detailing of both the interior and exterior of vehicles, as well as performing basic maintenance like checking fluid levels and tire pressure. * Customer Service: Assisting customers with vehicle inquiries, providing shuttle services, and ensuring vehicles are prepared for customer delivery. * Lot Maintenance: Ensuring the overall cleanliness and organization of the dealership lot, including parking areas, service bays, and display areas. * Safety and Security: Ensuring all vehicles are handled safely, preventing damage and maintaining lot security. * Communication: Effectively communicating with other dealership staff, including sales, service, and management, to coordinate tasks and address any issues. In essence, the Head Porter acts as a central point of contact for all vehicle-related activities on the lot, ensuring smooth operations and a positive customer experience.
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