Contract Specialist

Help at Home is the leading national provider of in-home personal care services, where our mission is to enable individuals to live with independence and dignity at home. Our team supports 66,000 clients monthly with the help of 49,000 compassionate caregivers across 12 states. We’re focused on serving people and the communities we are part of.

Job Summary:

The Contract Specialist will take a lead role managing our Contract Lifecycle Management (CLM) database, Agiloft. The other main responsibilities of the Contract Specialist are ensuring timely submission of new contracts, renewals, applications, and other deliverables. Qualities and skills that define the ideal candidate include database proficiency, organization, attentiveness to detail, capacity to synthesize large amounts of information, exceptional written and verbal communication skills, and the ability to work both independently and collaboratively

Essential Duties/Responsibilities:

In collaboration with the Director:

• Understand and support the payer contracting process.
• Become the designated SME in Agiloft to help troubleshoot and improve the system
• Manage contract data entry into Agiloft to ensure database accuracy
• Ensure the timely submission of deliverables including new contracts, renewals, addendums, credentialing/contract applications and/or RFPs.
• Correspond professionally and promptly to all contract-related communications
• Refine future strategies, processes, and templates.
• Assist with special projects and perform other duties as assigned.

In collaboration with Market Leaders, Operations Directors and Quality & Compliance Leads:

• Understand Help at Home's national presence, but focus and specialize in particular markets, as assigned.
• Become a Subject Matter Expert (SME) in contract-related matters.
• Be able to quickly locate and share contract documents as requested and provide recommendations.

Required S kills and Abilities:

• CLM/Contract Database configuration
• Exceptional written and verbal communication skills.
• Competence to work independently and efficiently with a minimal amount of oversight
• Capacity to work in a deadline-conscious, results-driven environment.
• Proficiency in Microsoft Office Suite (specifically Spreadsheets, including Microsoft Excel and/or Smartsheet.)
• Aptitude for multi-tasking, synthesizing large amounts of data, and adapting to business needs and priorities
• Ability to work well within a diverse team and across departments.

Education and Experience:

• Bachelor’s degree required, preferred in a related field or equivalent experience.
• Preferred minimum 3 years: Experience with contracts, grant management, program implementation, or working with data in an analytical role.
• Experience in Homecare, Healthcare, Older Adults / Adults with Disabilities, Social Services, or related industry preferred

Benefits:

• Weekly pay with salary: $60,000-$65,000
• Direct deposit
• Healthcare, dental, and vision insurance
• Paid time off and parental leave
• 401k
• Ongoing, in-depth training opportunities
• Meaningful work with clients who need your help
• Career growth and experience with an industry leader with 50+years of history in a high-demand field

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

Data Security and Privacy Statement

At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties.

We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us.

Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.