Dispatcher

**Groot** is looking for an _experienced_ **Dispatcher** to join the team at our hauling location in the **Elgin, Illinois.** DUTIES AND RESPONSIBILITIES: + Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems. + Analyzing and resolving customer inquiries for missed pick-ups, misplaced containers and property damage. + Assisting driver(s) when a pick up or delivery is in question before servicing. + Scheduling and dispatching work to various employees and departments throughout the day. + Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient. + Delivers services to customers in a manner that promotes goodwill. Interacts with customers daily. + Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services. + Other job related duties as assigned. MINIMUM JOB REQUIREMENTS: + High school diploma or equivalent _preferred_ . + 2 years of Dispatcher experience in a transportation or logistics atmosphere _preferred_ . + Excellent organization and communication skills, both orally and written. What you'll get from us: + Competitive Compensation - pay for this position starts at $22.00 per hour. + 401(K) with company match; let us help you save for your future + Healthcare; Medical, Dental, Vision + Perks, perks, perks! Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund + Insurance: Life, Short Term/Long Term Disability Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.