Order manager

Qualifications

• 2-3+ years of recent order management experience. Must have prior experience in manufacturing.

• ERP experience is required (any system).

• SAP experience is a plus.

• Good software aptitude.

• Intermediate Microsoft Office experience, including Outlook, Word, and Excel.

• Strong verbal and written communication skills.

• Results orientation with the ability to work under pressure.

• Business acumen with the ability to proactively resolve customer issues.

• Project management skills.

Job Description

The top candidate chosen for this key role will be responsible for processing incoming customer purchase orders, confirming delivery, monitoring order backlog, communicating order status, and ensuring customer satisfaction along with achieving weekly KPI targets.

Responsibilities

• Effectively process and track the entire life cycle of a high volume of customer orders.

• Process, clarify, and confirm customer purchase orders using SAP.

• Coordinate internal processes including drop-shipment routing, purchasing, stockroom, shipping, and receiving clarification.

• Check inventory and release orders upon stock arrival, utilizing bi-weekly reports to ensure delivery reliability.

• Initiate and supervise rush orders.

• Support the order management team.

• Implement process improvements to enhance efficiency.

Work Environment

Standard hours are 8 AM - 5 PM, with flexibility for an earlier start time. Monday through Friday onsite.

Job Type & Location

This is a Permanent position based out of Elgin, IL.

Pay and Benefits

The pay range for this position is $28.00 - $30.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Elgin,IL.

Application Deadline

This position is anticipated to close on Nov 18, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.