Customer Service Associate
Responsibilities:
- Provide full-range customer support as a Temporary Customer Service Associate via phone, email, fax, mail, internet, and in-person interactions
- Handle high-volume inbound calls and inquiries related to orders, warranties, product information, assembly, and shipping
- Manage escalated or complex issues calmly and efficiently as a Temporary Customer Service Associate
- Proactively troubleshoot product and service issues using internal tools and resources
- Accurately process warranty orders and service requests
- Document and share customer feedback with internal teams to improve service delivery
- Support front desk coverage and greet visitors as assigned
Requirements:
- Bachelor’s degree required
- Strong proficiency in Microsoft Word, Excel, Outlook, and internet navigation
- Minimum typing speed of 45 WPM with high accuracy
- Excellent verbal and written communication skills
- Professional phone presence and strong active listening skills
- Ability to multitask, prioritize, and manage competing demands
- Strong problem-solving skills with the ability to remain calm under pressure
- High integrity, strong work ethic, and a “can-do” attitude
Key Details:
- Compensation: $17–$22/hour; based on experience
- LaSalle Network consultants are eligible to enroll in benefits. For details, visit 2026-Consultants-Benefits-at-a-Glance.pdf
- Location: Oak Park, IL
- Work Model: Onsite
- Assignment Length: Approx. 6 months
- Opportunity to join a nationally recognized organization with a strong reputation
- Exposure to escalated issue resolution and cross-functional collaboration
- Strong resume-building opportunity in a professional customer service role
- Skill development in communication, problem-solving, and customer experience
If you’re ready to step into a high-impact Temporary Customer Service Associate role, apply today and make an immediate impact.
Katie Webb
Project Manager
LaSalle Network #LNOSHR
#LI-KW1
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