Manager, Platform Enablement

job summary:
Position Title: Manager, Platform Enablement

Number of Positions Needed: 1

Length of Contract: Through Dec 2026

Location/Site: Mettawa, IL

Hybrid, 3 days a week in-office (Tue.-Thurs.)

Top 3-5 skills

1. Cross-functional stakeholder management - Ability to work effectively with business, technology, operations, compliance, and design teams

2. Agile delivery leadership - Experience leading sprint planning, standups, demos, retrospectives, and supporting iterative delivery

3. Platform/product enablement mindset - Understanding how to support platform strategy, lifecycle management, and continuous improvement

4. Communication and translation skills - Ability to translate technical concepts into clear language for non-technical stakeholders and drive alignment

5. Technical fluency - Familiarity with Jira/Confluence and Salesforce Health Cloud, Service Cloud, Experience Cloud is a plus

location: North Chicago, Illinois
job type: Contract
salary: $55 - 69 per hour
work hours: 9am to 5pm
education: Bachelors


responsibilities:

Key Responsibilities:

• Partner with business, technology, and operations teams to gather requirements and prioritize enhancements
• Lead sprint planning, standups, demos, and retrospectives for their PRM product area
• Coordinate discovery and delivery activities across technical, design, and business teams
• Collaborate with Area Product Owners to refine outcomes and prioritize team objectives
• Partner with Technical Product Owners to validate feasibility and ensure readiness for development
• Shape MVP scope and delivery plans through hypothesis-driven planning and team experimentation
• Escalate risks, blockers, or shifts in scope to Area Product Owners for resolution
• Drive continuous alignment across business, compliance, and technology stakeholders
• Support release planning and readiness in collaboration with business and technical teams

qualifications:
Qualifications:

Bachelor's degree required, technical background in Computer Science, Engineering, or related field preferred

5+ years of experience in a technical product owner or analyst role with experience in healthcare, pharmaceutical, or regulated industry preferred

Hands-on familiarity with Salesforce Health Cloud, Service Cloud, Experience Cloud, or Marketing Cloud is a plus

Experience with Agile tools such as Jira, Confluence, or similar platforms

Strong understanding of platform lifecycle management and cross-functional delivery

Experience with stakeholder management, process improvement, and issue resolution

Strong communication skills, with the ability to translate technical concepts to non-technical stakeholders

Ability to manage multiple priorities in a fast-paced environment

Familiarity with data privacy, HIPAA, or other patient data regulatory frameworks is a plus.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].


Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.