Customer Service Representative
Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within practice management software. Escalates complex matters to senior staff. Minimum of 1 year related experience required.
Compensation:
• Base hourly rate of $16.00-$18.00 DOE
• Eligible for periodic bonus
B enefits that are to be included
• Medical, Vision, Dental insurance
•401(k)
• Health Savings Account
• Paid time off
• Employee discounts
• Uniform allowance
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