OFFICE COORDINATOR

Job Requisition ID: 49507 

Division/Section/Unit: Professional Regulation /Licensing and Testing/ Health Services / Health Services Pool
HR Tracking #: 37338
Position Title: Office Coordinator, Opt. 2
Closing Date: 09/23/2025
​Agency: Department of Financial and Professional Regulation
Class Title: OFFICE COORDINATOR - 30025
Skill Option: Keyboarding
Bilingual Option: None
Salary: Anticipated starting salary $4,128 per month. Full salary range $4,128 - $5,450 per month.
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 5
Bargaining Unit Code: RC014 Clerical Employees, AFSCME
Merit Comp Code:

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

Under direction, performs technical office support functions processing deficient or specialized license applications for all professions assigned to the program; assists supervisor in the identification, preparation and filing of documents for the record retention program. Determines and follows up on deficient applications to be corrected. Approves applications once they are completed properly, with required supporting documentation, according to the licensing provisions of each Act administered by the program. Determines application deficiencies and writes correspondence to entities concerning such deficiencies. Responds to inquiries regarding status of applications, examination dates and other related information. Updates files.

State of Illinois Benefits
• Health, Life, vision, and dental insurance
• 12 weeks paid maternity/paternity leave
• Pension Plan – Vesting at 10 years for Tier II
• Full 20-year retirement awards free health insurance during retirement
• Deferred compensation and other pre-tax benefits programs
• Paid state holidays, 12-14 days annually
• 3 paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over year to year)
• 10-25 Days of Paid Vacation time annually (10 days in year one of employment)
• Personal, sick, and vacation rates modified for 12 hour work schedules (as applicable)
• Employee Assistance Program and/or mental health resources
• For more information about our benefits please follow this link:

Essential Functions

• Independently receives and evaluates complex licensing applications and supporting documents.
• Applies extensive knowledge of the Department’s data base system and coding specification by inputting data to identify the applicant, their educational background, any certifications of licensure in another jurisdiction, work experience, internships, and a variety of other data to verify compliance with a variety of licensure statutes, administrative rules, policies and procedures.
• Prepares and files documents in the record retention program.
• Applies general knowledge of licensure acts, agency operations, and administrative rules by explaining or clarifying licensure requirements, administrative rules, processes, procedures and available services to applicants, licensees, associations, hospitals, state licensing boards and the general public.
• Provides back-up for superior, including composing and typing routine correspondence, organizing and maintaining filing systems, greeting visitors, opening and sorting mail, answering the phones, and responding to inquiries.
• Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to two years of secretarial/business college, or completion of high school and two years of related office experience, or two years of independent business experience.
• Requires the ability to keyboard accurately at 30 wpm.

Preferred Qualifications

• Prefers at least four years of experience working in a professional office environment.
• Prefers at least two years of experience reviewing documentation and determining eligibility based on predetermined criteria/rules.
• Prefers at least two years of experience conducting customer service via phone, email, or in person.

Conditions of Employment

• Requires the ability to pass an agency conducted background check.

The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Agency Statement

IDFPR is a regulatory licensing and enforcement agency that protects the residents of Illinois, ensures the safety and soundness of financial institutions, ensures that competent professionals are licensed to provide services to the public, and enhances commerce in the state for the benefit of all its residents.

  Work Hours: Monday - Friday 8:30 am - 5:00 pm
Work Location: 320 W Washington St, Springfield, Illinois, 62767
Agency Contact: [email protected]
Posting Group: Office & Administrative Support

This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).

Revolving Door Statement:

Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during state employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine.

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• [email protected]
• [email protected]