Lead supervisor operations

About SkyWest

SkyWest Airlines, the largest independently owned regional airline, is currently in search of individuals who take pride in seeing a job done well and are ready to take on new challenges and opportunities. As a Lead Supervisor you will be supervising a team of airline professionals as you provide an excellent customer experience and maintain an efficient, safe, and on-time airline.

As a SkyWest employee, you will be part of an exciting team spread across the nation that loves working in the travel industry and sharing their enthusiasm with the passengers. From the seasoned traveler to the first time flier, we want to make it a great experience. Aside from being a part of this incredible network of individuals, all SkyWest employees enjoy unparalleled travel benefits for you and your family with one or more of our four mainline partners.

Primary Job Duties

The Lead Supervisor Airport Operations will oversee a team of supervisors across multiple hubs within the United/SkyWest system. This role is critical in ensuring operational excellence, safety, and efficiency in airport operations. The ideal candidate will possess strong leadership skills, a deep understanding of airport operations, and the ability to work effectively in a fast-paced, high-pressure environment.

The position is based out of Chicago O'Hare (ORD) and includes a mix of on-site and remote work. depending on operational needs and shift assignments. Pay ranges from $28.23 to $37.32 per hour, based on experience with SkyWest.

• Provide supervisory oversight and performance feedback to SkyWest/UAX hub supervisors, ensuring consistent and effective operational performance

• Establish and maintain direct relationships with appropriate personnel to advocate for SkyWest's operational performance

• Collaborate with United Airlines personnel and other stakeholders to ensure seamless operations across hubs

• Identify and implement process improvements

• Analyze operational data and provide regular reports

• Act as a liaison between local hub leadership and local SkyWest leaders

• Manage administrative tasks for hub supervisors, such as scheduling, timekeeping, and hiring

• Implement training programs for UAX hub supervisors

• Disseminate shift reports and feedback to applicable leadership

• Perform other tasks as required for the SkyWest operation and as assigned by the Regional Manager - Airport Operations (UAX)

We're looking for someone who has:

• Proven ability to be an effective leader, inspiring and motivating teams to achieve their best performance

• Ability to build and maintain positive relationships with colleagues at all levels, with effective communication skills across various internal and external work-groups

• Strong problem-solving skills and the ability to make sound decisions under pressure

• Ability to self-manage, think independently, and take initiative in dynamic operational environments

• Experience in identifying and implementing process improvements

• Flexibility to adapt to changing operational needs and priorities

• High degree of integrity and accountability in all actions and decisions

• Demonstrated humility and a willingness to learn from others

Minimum Requirements

• Ability to quickly learn and master new technologies and processes

• Attention to detail and a commitment to ensure work is done properly and effectively

• Bachelor's Degree or equivalent work experience

• Proficient in basic computer programs

• Excellent communication, interpersonal, organizational, and analytical skills

• Ability to travel up to 30%

Preferred Experience

• Experience with SkyWest and United network systems and operational tools

• Experience working at an airline hub

• Understanding of an airline hub operation control center

• Previous airline operational leadership experience

• Working knowledge of OO/UA hub airfield and ground operations

• Strong knowledge of airline performance metrics and nomenclature

Physical and Other Requirements

• 18 years of age or older

• High school diploma or GED

• Possess a valid unrestricted state-issued driver's license

• Legally authorized to work in the United States for any employer without sponsorship

• Ability to pass a pre-placement background check and drug screen

• Possess all necessary credentials to obtain airport credentials if needed

• Ability to sit at a computer for extended periods

• This is a full-time position

• This is not a Department of Transportation safety-sensitive position

In addition to completing the online application, please submit your resume and cover letter to [email protected].

This job posting may have an additional video interview requirement. Those candidates selected for an interview will be contacted with further information as to an interview date/time/location. Please monitor your email and junk folder for additional instructions.

SkyWest is committed to maintaining a working environment of satisfying employment and mutual respect for all of our employees, regardless of race, color, national ancestory, sex, sexual orientation, gender identity, marital status, national origin, religion, medical condition, disability, pregnancy, age or military status. We have specific training plans and programs in place to maintain such an environment.