Senior analyst client management

Mayer Brown LLP
Chicago, IL

Overview:

Mayer Brown is an international law firm positioned to represent the world’s major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do.


We are a collegial, collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realize their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm.


If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Revenue Cycle Operations department in our Chicago or New York office, as a Senior Analyst: Client Rates Management.


The Senior Analyst: Client Rates Management provides support and counsel to lawyers and other Firm personnel in pricing and managing the financial aspects of individual client engagements.

Responsibilities:

Essential Functions:

  • Summarizes the financial impact of existing rate arrangements and develop and recommend revisions as agreements are renewed
  • Supports updates and revisions to existing rate arrangements, implement/apply finalized agreements and ensure that rates and other key matter data are properly assigned on an ongoing basis
  • Serves as the initial/primary point of contact for assigned clients on rate, pricing and reporting issues and coordinate client facing reporting
  • Reviews and summarizes client billing policies to determine the impact to ongoing matter management and the invoicing process
  • Coordinates and executes the annual bill rate setting process in the U.S.
  • Provides functional and administrative support for Firm's matter management/budgeting tool and coach partners and associates in its use and assist the same in the development of matter budgets
  • Working with matter responsible partners, assists in the monitoring of actual performance against budget for in-process matters
  • Works directly with Firm Partners to develop rate, fee estimates and pricing options in response to client RFP’s and ad-hoc requests
  • Prepares analysis to support proposed fee arrangements, including financial impact and viability of proposed pricing arrangements and facilitate approval of same
  • Posts matter financial analysis and provision of associated pricing and business insight to partners, pricing and business development teams
  • Assists with the development and maintenance of budgeting templates and other tools for use by partners and client financial management team
  • Performs other duties as assigned or required to meet Firm goals and objectives
Qualifications:

Education/Training/Certifications:

  • Bachelor’s degree in Accounting, Finance or Business, required
  • MBA or equivalent qualification, preferred

Professional Experience:

  • Minimum of three years of related experience, required
  • Experience working within a partnership essential or law firm, preferred
  • Prior experience working with pricing decisions and fee negotiation, preferred


Technical Skills:

  • Advanced knowledge of MS-Office applications including Word, PowerPoint, and Excel, required
  • Prior experience with law firm technology including Aderant, matter planning software and Microsoft SQL, preferred


Performance Traits
:

  • Strong written and verbal communication skills, able to communicate effectively and in a professional manner with all levels of the Firm and outside vendors
  • Ability to work in a diverse team environment and effectively support the demanding needs of the Firm
  • Ability to work under pressure, meet deadlines with shifting priorities
  • Must be a self-starter with a high level of initiative
  • Strong customer service skills, able to anticipate needs and exercise independent judgment
  • Strong attention to detail, organizational skills and the ability to handle multiple projects
  • Maintains confidentiality and exercises discretion
  • Exercises solid strategic thinking and problem-solving skills


The typical pay scale for this position in Chicgao is between $124,000 and $164,000, and in New York between $140,000 and $189,000, although the actual wage or salary could be lower or higher if the candidate’s education, experience, skills and internal pay alignment are different from those specified.


The above is a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.


The Firm may modify and amend this job description at any time at its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.


We offer competitive compensation and comprehensive benefits, including medical/dental/vision/life/and AD&D insurance, 401(k) savings plan, back-up childcare and eldercare, generous paid time off (PTO), as well as opportunities for professional development and growth.


Thank you for your interest in Mayer Brown. We are committed to providing equal opportunity and reasonable accommodations to applicants and employees with disabilities and disabled veterans. To request a reasonable accommodation related to the application process and/or job interview, please email [email protected]. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


#LI-HYBRID #LI-LG1

Posted 2025-10-24

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