Senior Asset Product Manager

MSPbots is on a mission to automate the future of MSP operations. We're looking for a Senior Asset Product Manager to own the full lifecycle of our client-facing assets—dashboards, widgets, bots, reports, and apps—that drive real, measurable value for our users.

In this strategic and hands-on role, you’ll lead cross-functional initiatives that shape how our clients interact with data and automation, directly influencing outcomes like retention, ROI, and customer satisfaction.

Work Setup: Remote

Schedule: Semi-Flexible, Monday–Friday from 8AM to 5PM Central Time

Location: US-based only

What You’ll Do
Asset Strategy & Execution

• Define and lead the roadmap for new and existing assets


• Align asset development with company vision and client needs


• Present updates, results, and plans to internal stakeholders and client-facing teams

User Research & Product Design

• Conduct interviews and surveys, then analyze data to uncover real user needs


• Translate insights into requirements and user stories


• Collaborate with analysts and engineers to prototype and iterate rapidly


• Advocate for the client at every stage of development

Lifecycle Ownership & Optimization

• Manage assets from ideation through launch and iteration


• Ensure high standards of performance, usability, and documentation


• Track KPIs (usage, adoption, client feedback) and use data to drive improvements

Go-to-Market & Enablement

• Work with marketing and CS teams to develop onboarding guides, demos, and training content


• Support launch communications, user education, and internal rollout

What We’re Looking For

• 5+ years in product management, ideally with SaaS, analytics, or MSP-related products


• Skilled in user research and translating needs into high-impact assets


• Strong communicator and presenter—comfortable with executive and client-facing discussions


• Experience working in Agile product teams


• Analytical mindset with a bias for action and continuous improvement


• Familiarity with tools like Jira, UserPilot, BI/analytics platforms


• Bachelor’s degree in Business, Computer Science, or related field
  


• Have the ability to work flexibly and effectively with cross-functional teams across the US, China, and the Philippines
  

Ready to Build Game-Changing Products for MSPs?
If you’re a product leader who thrives on solving real-world problems through smart, user-first assets, we want to meet you. Apply now at mspbots.ai