Serviceperson U500

Requisition ID: 108781

 

Share Our Purpose. Be Yourself. Feel Valued.

 

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

 

We are Beautifully Different . We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

 

About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit amwater.com and join American Water on LinkedIn , Facebook , Twitter and Instagram .

 

 

 

Primary Role

The successful candidate will be responsible for all aspects of meter service including, but not limited to meter reading, repair, installation, removal, and testing of meters and related equipment.

Key Accountabilities

• Reads, sets, installs, maintains, and removes meters including remote meter reading devices and other equipment related to meters and meter installation.
• Serves notices, investigated and reports usage and leaks on service lines, mains, hydrants, and valves.
• Completes new services, meter settings and high bill inspections.
• Collects water samples.
• Locates and repairs stop boxes, meter boxes, and valve boxes.
• Operates valves.
• Turns services on and off.
• Tests, disassembles, cleans, fits, assembles, and repairs various types and sizes of meters and meter parts.
• Field-tests meters, when required; makes field adjustments and repairs to meters, when required.
• Observes and reports leaks and/or possible leaks on services, mains, fire hydrants, and appurtenances.
• Checks private parties using hydrants to see if they have a permit for use of the hydrant(s).
• Inspects plumbers' installations.
• Services and maintains all tools and equipment used in routine work.

Knowledge/Skills

• Strong work ethic, communication, and safety skills.
• Must be able to work with minimal supervision and be able to read maps.
• Able to work with tools.
• Basic computer navigation.
• Knowledge of, or the capacity to learn, the company's policy.
• Sufficient knowledge of math to handle problems involving fractions, percentages, and ratios.
• Sees that the vehicle is lubricated and repaired, when needed.
• Assists in receiving/handling equipment and supplies delivered to the service building.
• Performs general maintenance work, when required.
• Follows instructions or performs other related duties as required by supervision.
• Keeps the meter shop, benches, and tools organized and clean.
• Responsible for work orders from the time removed from the office until returned to the office.
• Sees that the vehicle being driven is kept stocked with materials and is clean, neat, and in order.

Experience/Education

• Graduate of a recognized High School or equivalent education.

Travel Requirements

• Local travel to surrounding communities.

Work Environment

• Must be able to work in various weather/temperature conditions and be available for after-hours and other emergencies.

Work Schedule/Hours:

• Full-time
• Monday-Friday, 7am-3:30pm (subject to change to Tuesday-Saturday based on operational need)
• Rotating on-call responsibility

Certifications and Licenses

• Valid driver’s license with clean MVR.

Competencies

Champions safety

Customer obsessed

Cultivates innovation

Nimble learning

Drives Results

Collaborates

Join American Water... We Keep Life Flowing ™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.