Customer Equipment Services Representative

ARDAGH GROUP
Chicago, IL

Purpose of the Job: 

Ensure Customer Satisfaction is achieved by delivery of exceptional equipment service

 

Key Accountabilities: 

· Provide Ardagh’s customers with an expert, professional resource for resolution of mechanical problems related to can double seam equipment 

· Ensure customers, as a double seam authority, run Ardagh’s products within established guidelines for optimal double seam performance. 

· Assist Ardagh’s customers in establishing programs in the repair and maintenance of double seam equipment 

· Act as a resource for Ardagh for qualification of Ardagh material and in resolution of field problems.

 

Knowledge/Skills/Experience: 

· Associate degree, trade school or significant experience in the field at a minimum 

· Strong mechanical skills and ability to work through complex problems 

· Strong communication skills that span various levels of management both with customers and Ardagh 

· Self-starter with initiative, integrity and an ability to develop relationships with customer personnel 

· Basic computer skills

Ardagh Metal Packaging is a leading global supplier of sustainable, infinitely recyclable metal beverage cans to brand owners. A subsidiary of sustainable packaging business Ardagh Group and a leading industry metal packaging company, Ardagh Metal Packaging employs more than 6,300 people across Europe, North America and Brazil, with sales of approximately $4.7 billion.

Ardagh Metal Packaging believes that the success of our business depends on the success of our people. We strive to create working environments where our employees feel valued and can work to their full potential. We offer exciting and rewarding opportunities for talented and creative people. If you have ambition and want to make an impact with your career, come and join our team - you’ll enjoy the journey!

Ardagh Metal Packaging - North America has been and will continue to be an equal opportunity employer. All employment decisions are made without regard to sex, gender (including pregnancy, childbirth, breast feeding, and related conditions), sexual orientation, gender identity, gender expression, race, creed, religion (including religious dress and grooming), color, national origin, ancestry (including association, affiliation, or participation with persons or activities related to national origin, English-proficiency or accent, or immigration status), physical or mental disability, medical condition, genetic information, marital or domestic partner status, age, veteran or military status or any other basis prohibited by federal, state, or local law. Discrimination against any employee or applicant based on any of these factors is prohibited.

The anticipated base annual salary range for this role is between $83,000 and $124,600 per year. This role is bonus eligible. The bonus incentive program is based on company meeting or exceeding targets. Please note that the salary range provided is a good faith estimate and is only applicable for roles that are based out of Illinois. The final salary will be determined after considering relevant factors, including, but not limited to, a candidate’s qualifications, experience, and work location, where appropriate.

Ardagh Metal Packaging also offer a comprehensive benefits program including medical, prescription, dental and vision coverage with an opportunity to earn a medical/prescription premium reduction by completing a qualified wellness activity. The Company also offers a 401(k) Plan. Ardagh Metal Packaging benefits may be amended at any time.

Posted 2025-09-16

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