Account Director

Job Description

Job Description

Account Director
Chicago
Overview
Fifty Thousand Feet is an independent global design consultancy and creative agency that develops timeless brands for discerning audiences. From brand identity systems, marketing communications and advertising to all digital channels, Fifty Thousand Feet uses strategy, design and technology to help brands connect more deeply with their customers. Since 2001, Fifty Thousand Feet has crafted a distinctive approach to developing integrated strategic communications. The agency combines business intelligence, industry acumen and consumer insights to deliver immersive creative solutions that synchronize mobile, digital, broadcast, video, print and retail communications.

At Fifty Thousand Feet, the Account Director develops and executes the strategic vision for key client accounts. This role contributes to the client development plan, which is created in collaboration with agency leadership, and is responsible for driving growth of current accounts. Additional responsibilities include acting as a strategic engagement lead, initiating and encouraging conversations with prospective clients and partners, framing new opportunities, facilitating engaging and collaborative client/agency relationships and developing roadmaps for creating and executing omnichannel programs.

The candidate should be prepared to help deliver significant, year-over-year growth for Fifty Thousand Feet by participating in and leading activities related to the strategy, management, coordination and execution of client business objectives. Responsibilities

• Become an expert on clients’ business, products, services, competitive and marketing needs.
• Facilitate client engagement and build strong and productive client/agency relationships, from initial introduction through program design and project implementation to continued and sustained partnership.
• Help clients and agency multidisciplinary teams identify and deliver on client objectives by designing and developing integrated strategic brand experiences.
• Work with client and agency teams throughout the lifecycle of a project to ensure that strategic objectives are clear, understood and delivered upon.
• Facilitate and lead consultative client conversations–whether they take the form of C-level presentations, workshops, team sessions or one-on-one dialogues.
• Create and deliver compelling and personalized presentations that address the business issues and opportunities faced by clients.
• Facilitate a programmatic approach to long-term relationship-building through the development of engaging thought leadership.
• Develop strategies that help to drive and contribute to client development efforts; identity opportunities and develop strategic perspectives and compelling proposals that engage clients.
• Be a voice in the broader agency planning process across clients in terms of business development and account service efforts.
• Adapt approaches to meet changing market and competitive conditions.
• Build and foster relationships with client and agency teams at all levels and areas throughout the organizations.
• Keep current on industry trends and macro-business drivers, helping to foster an environment of learning and sharing across client and agency teams.
• Lead efforts that ensure team growth in agency strategic capabilities to drive revenue.
• Build and nurture agency culture by leading and participating in inclusive and collaborative initiatives.

Education and Experience

• Bachelor’s degree required, preferably in Marketing or Business.
• At least 10+ years of experience in a client-service, strategy or management role.
• A strategic thinker, strong teammate, proactive and prepared, attentive to detail, responsive and possesses the ability to anticipate change and next steps.
• Diplomatic with department teams and client organizations.
• Exceptional communication skills, both written and spoken.
• Adept at consulting clients and directing multi-track projects simultaneously.
• Ability to think critically, creatively and big-picture.
• Comfortable in an entrepreneurial culture and large client organizations.
• Professional, open and team-oriented.

At Fifty Thousand Feet, we believe that building and sustaining a culture that is diverse, equitable and inclusive is essential to creating meaningful work. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other legally protected status.

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