Creative Operations Specialist

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You'll also have access to:

• Career development with an international company where you can grow the career you dream of.

• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.

• An excellent retirement savings plan with high employer contribution

• Tuition reimbursement, the Freedom 2 Save ( student debt program and FreeU ( education benefit - an affordable and convenient path to getting a bachelor's degree.

• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out of our Abbott Park, IL location within the PA Public Affairs Division.

The Creative Operations Specialist will support and ensure the Creative team is an efficient and compliant operation that supports Abbott's business objectives at the country, regional and corporate levels, covering the management and successful execution of agency contracts, master service agreements and statements of work. This position links outside agencies and partners, business divisions and corporate divisions (e.g., Finance, Procurement, Legal, Tax, etc.). Ensures systems, communications and processes are in place to enable the organization to operate in a legal and ethical manner.

What You'll Work On

Operations / Communications :

• Helps manages the Creative team's contracting process including Master Service Agreements, Statement of Work requests, Customer Request Center entries, Disbursement Requests, Shopping Carts, Purchase Orders, new vendor set-up, deviation requests and Health Care Professional contract requests.

• Liaison between business owners and other supporting functional groups, maintaining a high degree of communications and coordination.

• Supports the Senior Manager, Creative Operations with communications between Global Procurement and project accounting to resolve any billing or contract issues.

• Communicate issues and options to leadership to drive for resolution.

• Identifies and supports process improvements and learnings within CN Operations/Procurement/Finance.

• Meets regularly with project managers and support functions to ensure good customer satisfaction and opportunities for continuous improvement.

• In conjunction with Creative Network Leadership, drives a culture that is process-driven, structured, transparent and accountable.

• Operates within Abbott's Corporate Financial Polices (CFP).

• Ensures compliance with Abbott's Corporate Procurement Policies (CPP).

Financial:

• Manages all invoice approvals and accounts payable processes.

• Partners with Finance to reconcile and ensure year-end accruals and payments are processed to accurately close year-end books (eliminate out of funds, misapplied payments, issuing credit memos, etc.).

• Analyzes on-going SOWs and Payments/Accruals to ensure payments are processed per contract.

• Analyzes and remediates complex payment issues in response to supplier and/or CN inquiries.

• Manages high priority/urgent requests between CN and relevant parties.

Required Qualifications:

• Associates/HS Degree and equivalent work experience

• Minimum of 3 years' experience in financial systems, accounting, financial management, including ability to work collaboratively in a fluid organizational environment.

• Candidates must demonstrate sound decision-making capability, judgment, excellent oral and written communications skills.

• Knowledge of Microsoft Office applications, SAP/or similar ERP system.

• The person must be flexible and adaptable to last-minute changes with strong attention to detail and demonstrate ability to work under deadline pressure and with limited to no supervision.

Preferred Qualifications:

• Self-motivated, resourceful, collaborative, drives for results

• Ability to manage concurrent assignments to achieve results

• Strong analytical skills

• Ability to manage internal and external relationships

• Demonstrate strong communication skills

• Capable of efficiently and quickly navigating sensitive/urgent situations

• Strong team player with supportive attitude

• Strong organization and time management skills

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: (

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

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The base pay for this position is $61,300.00 - $122,700.00. In specific locations, the pay range may vary from the range posted.

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email [email protected]