BDC Representative

Job Description

Job Description

Description:

Bilingual BDC Representative

Job type

• Full-time

Shift and schedule

• Weekends as needed
• Evenings as needed

Location

Chicago, IL 60659

Job Summary :
The Bilingual BDC Associate at CDJR Of Chicago is a key member of our sales team, responsible for driving traffic and providing excellent customer service. This individual contributor role requires attention to detail, strong communication skills, and a passion for sales. As a Bilingual BDC Associate, you will work closely with our Sales Managers and Sales Representatives to generate and convert leads into appointments. This is a full-time, hourly position located in Chicago, Illinois.

Compensation & Benefits:
In addition to competitive hourly pay, the Bilingual BDC Associate position at CDJR Of Chicago offers a comprehensive benefits package including medical, dental, and vision insurance, 401(k) plans, paid time off.

Responsibilities :

• Respond to and follow-up on customer inquiries and leads via email, phone calls, and texts.
• Utilize dealership's CRM system to track leads and manage customer interactions
• Schedule appointments for Sales Managers and Sales Representatives with interested customers
• Conduct outbound calls to potential customers and set up appointments for vehicle test drives
• Work closely with team members to meet and exceed sales goals
• Provide exceptional customer service to ensure customer satisfaction and repeat business

Requirements :

• High school diploma or equivalent required.
• Must speak Spanish as well as English.
• Excellent communication and interpersonal skills.
• Proficiency with computer and CRM systems.
• Availability to work a flexible schedule including evenings and weekends.
• Valid driver's license or state ID

EEOC Statement:
CDJR Of Chicago is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.