Account Manager

Job Description

Job Description

Turn customer potential into measurable growth.

Are you driven by growth and motivated by expanding existing customer relationships? At Coveo, this role puts you at the center of account expansion, where you'll identify opportunities, drive incremental revenue, and help customers scale their use of enterprise-grade artificial intelligence.

You'll join a collaborative, customer-centric team where learning is encouraged and where your impact is visible. This role is ideal if you're growing your career in account management and want hands-on exposure to complex, value-driven customer relationships.

• Manage a portfolio of existing customers and act as a primary point of contact
• Build trusted relationships with technical, business, and operational stakeholders
• Identify opportunities to expand customer value and incremental revenue
• Support opportunity progression through discovery, solution positioning, and proposal preparation
• Maintain accurate customer records, pipeline tracking, and forecasting
• Collaborate with Customer Success, Renewals, Product, Marketing, and Support teams to deliver a seamless customer experience

• 4+ years experience in account management or a B2B customer-facing sales or relationship role
• Solid communication and interpersonal skills, with the ability to build trust
• Comfort managing multiple priorities while staying organized and accountable
• Curiosity and motivation to learn new technologies and sales practices

• Exposure to software as a service or enterprise technology environments
• Familiarity with sales processes, pipeline management, and customer relationship management tools
• Interest or foundational knowledge in artificial intelligence or data-driven solutions
• Experience working cross-functionally with internal teams

Do you think you can bring this role to life? Or add your own color?

You don't need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!

Join the Coveolife!

Coveo is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability status, marital status, gender identity, or veteran status.

*Targeted base salary range for the role is $80,000 - $120,000 plus commissions, restricted share units and other benefits.*