Ops Coordinator HIM

Northwestern Medicine Corporate
Chicago, IL

The salary range for this position is $30.66 - $42.92 (Hourly Rate)

Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more.

Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.

We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.

Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.

Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being.

Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.

From discovery to delivery, come help us shape the future of medicine.



Benefits:

  • $10,000 Tuition Reimbursement per year ($5,700 part-time)
  • $10,000 Student Loan Repayment ($5,000 part-time)
  • $1,000 Professional Development per year ($500 part-time)
  • $250 Wellbeing Fund per year ($125 for part-time)
  • Matching 401(k)
  • Excellent medical, dental and vision coverage
  • Life insurance
  • Annual Employee Salary Increase and Incentive Bonus
  • Paid time off and Holiday pay

Description

The Operations Coordinator Health Information Management reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Operations Coordinator Health Information Management coordinates a team effort to compile and maintain data for various functional areas within the HIM department at NM. This position monitors all functional area statistics and maintains the department’s dashboard, and assists in ensuring compliance in all areas in accordance with the Joint Commission (JC) and other State and Federal standards. Oversees the day-to-day staffing and work assignments within a work unit. This position also provides lead assistance to HIM Management with related projects and HIM function coverage.

Responsibilities:

  • Responds to NMHC physicians, clinicians, support staff, patient issues and concerns relating to the use of systems and the dissemination of clinical results;
  • Provides system support to ancillary systems;
  • Coordinates the implementation of department specific projects; leads system testing and staff training efforts;
  • Provides an ongoing review of changes made by various regulatory organizations and develops procedures and guidelines to maintain compliance with all standards. Compiles productivity and quality statistics for all areas within the HIM department, and reports the results to HIM Management;
  • Provides day-to-day monitoring of staffing levels and work activity, and supports HIM management.

Qualifications

Required:

  • Bachelor’s degree or Associate’s Degree in related field.
  • 3-5 years experience in HIM, healthcare compliance, or related field.
  • Demonstrated attention to detail, excellent oral and written communication skills.
  • Strong Microsoft Excel skills

Preferred:

  • RHIT/RHIA credentialed
  • Supervisory experience

Equal Opportunity

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

Posted 2026-01-26

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