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International Logistics Manager

ACE Hardware
Oak Brook, IL
International Logistics Manager Location Oak Brook, IL : The Job The International Logistics Manager will oversee the booking and movement of freight to support Ace International business. This individual will support strategic plans and initiatives that will grow the international programs and support our retailers. They will work closely with Ace Hardware's, carriers, truckers, RSC, etc., to execute daily operations as well as rate management. Act as first line of communication for troubleshoot of issues. Provide support to Director of International Logistics and Compliance throughout annual negotiations and carrier selection process. What you'll do: Operational Management:
  • Service as first point of contact for day-to-day logistics operations. Escalate and advise direct manager as needed. Troubleshooting issues, to ensure continuous movement of freight on-time for both inbound and outbound shipments.
    • Freight Standards in SAP:
    • Determine International freight and service provider rates to value inventory and maintain these standards in information systems (SAP).
    Service Provider Management:
    • Assist in the management of logistics service providers. Participate in business reviews, onboarding, and overseeing service providers for inbound and outbound movement of international freight. Manage their day-to-day performance and ensure that they provide the level of service that was contracted for. Create and maintain Standard Operating Procedures for all logistics functions.
    3rd Party Provider Payments:
    • Assist with processing of freight, duty, storage, inspection, and other service provider invoices.
    Continuous Improvement:
    • Regularly assess business practices, including, but not limited to, partnering with RSC's, retailers, and vendors. Outline opportunities and strategies to ensure continuous improvement.
    Expense Management:
    • Lead in the management of international freight expense management. Including being accountable for spend vs budget, partnering with pricing, and impacts to retailers.
    Leadership:
    • Provie leadership and act as SME to support business needs. Provide training and support to RSC, Ace Mexico, and other team members to ensure accurate execution of operations.
    What you will need: Experience and Technical Requirements:
    • Minimum 5 years of experience in International Logistics and/or International Operations Department in a Global Supply Chain environment.
    • Proven track record in US Export Operations as well as Foreign-to-Foreign trades.
    • Clear understanding of international trade terms and concepts, including, but not limited to: FOP, DDP, foreign port operations, general trade regulations.
    • Excellent written and verbal communications.
    • Ability to make sound decision in fast-paced environment.
    • Intermediate Excel, PowerPoint, and Word
    • College Degree preferred.
    • Must be a team player with the ability to collaborate with internal and external business partners.
    Compensation Details: $98400 -$123000 Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand. In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life's necessities and perks, many of which expand and improve year after year, including:
    • Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 126% of your target opportunity!)
    • Generous 401(k) retirement savings plan with company contributions, averaging 9.6% per year of eligible earnings over the past 5 years
    • Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents
    • 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire
    • Company Car, phone and fuel card are provided for field-based positions
    • Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
    • Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review
    • We know the work environment matters. That's why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales
    • We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more!
    • Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more
    • Birth/Adoption bonding paid time off
    • Adoption cost reimbursement
    • Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
    • Identity theft protection
    • Benefits are provided in compliance with applicable policies.
    We want to hear from you! When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets. Equal Opportunity Employer Ace Hardware Corporation and its subsidiaries are committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the , such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.
Posted 2025-09-09

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