Onsite IT Support Technician

Job Description

Job Description

Onsite IT Support Technician – Food Manufacturing

Schaumburg, IL Area (Western Chicago Suburbs)

About the Opportunity

A well-established food manufacturing company in the western suburbs of Chicago is seeking an Onsite IT Support Technician to support day-to-day technology needs across its U.S. operations. This role is focused on hands-on end-user support in a manufacturing/office environment, including workstations, laptops, printers, software troubleshooting, and coordination with remote IT resources. This is a strong opportunity for someone who enjoys being the first point of contact onsite, solving day-to-day technical issues, and helping support a growing operation. Over time, this role may expand in scope for the right person as the company continues to build out its U.S. footprint.

Key Responsibilities

• Provide onsite support for hardware, software, printers, laptops, and related end-user technology.
• Troubleshoot day-to-day technical issues for office and operational users.
• Set up and configure user devices, workstations, and peripheral equipment.
• Assist with deployments, installs, updates, and basic system access issues.
• Coordinate with remote or global IT resources when escalation is needed.
• Help maintain organized IT inventory, equipment tracking, and general support documentation.

Ideal Candidate

• Prior experience in IT support, desktop support, service desk, or a similar hands-on technical support role.
• Comfortable working onsite in a manufacturing/office environment.
• Strong troubleshooting, communication, and customer support skills.
• Able to manage routine support issues independently and know when to escalate.
• Experience supporting end users with devices, software, printers, and common business systems.
• Manufacturing or industrial environment experience is helpful but not required.

Compensation and Benefits

• Expected salary range: $50,000 to $60,000 annually , based on experience.
• Comprehensive benefits package including health, retirement, paid time off, and professional development.

Notice

Search Made Easy is an equal opportunity recruitment firm committed to non-discrimination in all hiring practices. We adhere strictly to all applicable data protection laws, including Illinois state requirements and federal regulations. For comprehensive details on our privacy practices, please visit our Privacy Policy . By submitting your application, you consent to the processing of your personal data in accordance with these policies. Only qualified candidates will be contacted. Applying does not establish an employer-employee relationship between you and Search Made Easy or its clients. If you require accommodations during the recruitment process, please notify us at [email protected] at the time of application. All candidate information is handled lawfully, securely, and solely for legitimate business needs related to recruitment. Lastly, we do use AI tools in parts of our recruiting process, and some of our partners do as well. However, all hiring decisions are reviewed and made by people.