Delivery Manager

Northlake, IL Job ID 136587 Job Category Operations Job Level Manager Position Type Full-Time

Job Overview:

Delivery Manager - Northlake, IL

The Delivery Manager is responsible for the overall direction, coordination and evaluation of all distribution activities for assigned area. Manager is responsible for overseeing the supervising of delivery drivers and the evaluation of distribution activities. Accountable for subordinate supervisors of Delivery Drivers.

The ideal candidate will possess a proven track record of successful continuous improvement initiatives and cost and management results. Will have strong leadership skills; excellent verbal and written skills along with experience presenting to regional leadership teams, local leadership teams, and front line employees. Must have knowledge of Department of Transportation (DOT), Federal, State, and Environmental, Health Safety (EHS) compliance.

Position Responsibilities

• Develop processes and procedures to help standardization, and, through coordination with distribution department personnel and with other functional areas, execute the implementation of such policies.
• Problem Solving & Troubleshooting: Identify issues through data and root cause analysis, make recommendations, and execute action plans and continuous improvement within the distribution department. Develop solutions that support the Advance Sales group.
• Performance Management: Develops the distribution department by assessing employee performance, counseling, and training to support continuous improvement and individual growth. Prepare for and execute performance review meetings with distribution supervisors.
• Project Management: Develops improvement plans with branch support and helps to manage and direct all projects within cost and timeline objectives.
• Oversee driver performance and take proper disciplinary steps as necessary.
• Training and evaluating DOT drivers.
• Ultimately responsible for accurate deliveries and excellent customer service.
• Monitor the team to ensure vehicles are well maintained and that related repairs and safety issues are addressed in a timely manner.

• $90,000 - $110,000 / year
• Actual placement within the compensation range may vary depending on experience, skills, and other factors
• Benefits, subject to election and eligibility: Medical, Dental and Vision, Paid Time Off, 401(k) program with employer match, Child & Elder Care, Adoption Benefits, Paid Parental Leave, Fertility Benefits, Employee Resource Groups, Breastmilk Shipping Services, Dependent Scholarship Program, Education Assistance, Employee Assistance Program, Personalized Wellness Platform and more!
• Annual bonus based on performance and eligibility

• High school diploma or general equivalency diploma (GED) preferred
• Five years delivery/distribution experience in a direct store delivery (DSD) environment
• Two years management/supervisory experience
• Two years customer service experience in a DSD environment
• Ability to perform physical tasks with repetitive lifting of up to 50 lbs. for consecutive hours to provide training

Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. Our North American refreshment beverage business holds leadership positions across carbonated soft drinks, water, juice and mixers with a portfolio of iconic brands such as Dr Pepper®, Canada Dry®, Mott’s®, A&W®, Peñafiel®, GHOST®, 7UP®, Snapple®, Clamato® and Core Hydration®. Our global coffee business spans more than 100 markets and includes the leading Keurig® single‑serve brewing system in the U.S. and Canada, along with powerhouse brands such as Peet’s, L’OR and Jacobs, and other regional coffee leaders. Our more than 50,000 employees aim to enhance the experience of every beverage and coffee occasion while making a positive impact for people, communities and the planet.

We strive to be an employer of choice, providing a culture and opportunities that empower our team to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.

Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation and growth. Will you join us?

Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

A.I. Disclosure:
KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. AI does not make hiring decisions; all decisions throughout the hiring process are made by talent acquisition team members. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to [email protected] in lieu of clicking Apply. Please include the job title and location or Job ID # in the email subject line in order for your email application to be considered.