Business Operations Manager

Job Description

Job Description

House of Spices is a deeply rooted brand within the food industry, leading the specialty food and ingredient category for over 40 years. Fast-forward from its start as a homegrown family business, House of Spices has become a middle-market wholesale/manufacturer which includes multiple distribution networks across the country. Although the business has and continues to expand rapidly, the brand is still family-owned and home-based out of the NYC metro area. We are looking for talented individuals to join our team-oriented culture!

We are seeking a Business Operations manager to join our team! You will be responsible with assisting with day to day operations and overall supply chain for House of Spices India Inc. distribution center and its various components. This role will assist/support all operations within the distribution center to drive cohesive strategy that maximizes efficiency, quality, and distribution.

Essential Functions

• Lead with a safety mindset that ensures that every HOS associate remains injury free, always. Champion safety procedures, processes and training to create and maintain a safety-first culture in the warehouse.
• Oversee and develop warehouse associates through one-on-one coaching, training on policy and procedures, assisting in problem resolution when required, and leading by example.
• Direct and supervise the work and productivity of associates within the warehouse department. Drive associate engagement and retention, and create a culture that embodies HOS values.
• Lead and direct associates to achieve accurate orders that are then staged and loaded on the trucks. Oversee the preparation of the warehouse for shipping and receiving
• Monitor operational information, such as "mis-picks" and productivity reports, to ensure the entire shift meets rates and follows preferred methods. Take action through coaching and counseling to correct behaviors.
• On day shift, designate dock locations for inbound carriers. Ensure product is stocked in appropriate location. Monitor replenishment activity to ensure stock is available for the shipping shift and to minimize the potential for “shorts”.
• the afternoon shift, manage a team up to 20 order makers and organize over 7 tractor loads for next day deliveries.
• Maintain physical condition and safety of warehouse and equipment, including preparing work orders for repairs and requisitions for equipment.
• Work with operations management team to identify sources of inventory shrink and assist in development of an action plan. Analyze the current operations and make recommendations to improve on expense and cost control.
• Regularly inspect facility for safety hazards and either resolve them or report them to the safety manager as appropriate. Maintain the physical condition of the warehouse and its equipment.
• Ensure Master Sanitation Schedule (MSS) and FSQA requirements are followed.
• Ability to workforce plan based on peak and off peak season
• Responsible for inventory management. This is includes and not limited to shrinkage, cycle counts and adjustments occurring.

Required Education and Experience

• Bachelors Degree in Business Administration, Management, Marketing or related field
• 5 or more years experience in retail; food or convenience retail
• 5 or more years of MS- Office Excel experience
• Minimum of three years of experience in warehouse distribution required.
• Minimum of one year of experience overseeing a workforce required.
• Knowledge and understanding of operational best practices, with a focus on manufacturing/distribution industry a plus

Ability to travel up to 25%, occasionally working evenings and weekends as needed for special assignments.

WORK ENVIRONMENT

The work takes place in normal warehouse environments as well as in cooler and freezer areas where temperatures may be as low as -5 degrees.

House of Spices Inc. India provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

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