Data Entry & Billing Specialist
Job Description
Job Description
We are looking for a detail-oriented Data Entry Clerk to join our team in Schaumburg, Illinois. This is a Contract position with the potential for long-term stability and growth. The ideal candidate will excel in managing large volumes of information and maintaining accuracy in data processing tasks.
Essential Duties and Responsibilities:
- Review monthly dealer billing statements
- Audit and prepare contract batches for processing
- Process between 1500-2000 contracts per month, including entry, editing, cancelling and applying payment.
- Provide customer service to agents, dealers, lienholders and contract holders
- Process contracts determined by claim personnel as ‘not found’ in SCS system (‘Not Founds)
- Execute contract cancellations, mail cancellation refund checks and cancellation extract process
- Assist with the distribution of month end reports
- Assist in the billing of outstanding balances 60-90 days past due
- Receive, distribute and handle daily mail
- Create, print, email or mail rejection letters
- Process financed contracts in the SCS system Including billing the finance company
- Transfer contracts when vehicle sold by contract holder
- Assist with onsite and off-site document retrieval
- Assist with creating and updating department procedures
- Update dealer reports
- Follow departmental procedures and SSAE 18 controls
- Departmental filing, as needed
- Assist with phone coverage for reception
- Gatekeeper of Processing email and faxes received
Qualifications:
- High school diploma or General Education Degree (GED) or equivalent experience
- Minimum one to three years’ experience in data entry with minimum of 8,000 to 10,000 KPH with 85% accuracy
- Excellent customer service skills
- Computer proficiency
- Excellent organization skills
- Self-starter, one who takes initiative
- Excellent verbal and written communication skills
- Ability to work independently and within a team environment
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