Property Claims Expert

Locations: Schaumburg, IL, US | Alpharetta, GA, US | Kansas City, MO, US | Plano, TX, US | Fort Wayne, IN, US | Chicago, IL, US

Are you a claims professional with at least 7 years of Property Claims experience and an interest in career development? If so, this role may be for you! We are looking for a strategic thinker with leadership skills who has a desire to further hone this skillset and continue to grow their Claims career.

About the Role

This Claims Expert position has responsibility for handling Commercial First Party Property Claims, to include Builders Risk and Energy portfolios, while also supporting internal and external customers. You will manage a caseload of claims from receipt to final resolution and direct independent adjusters, appraisers, experts and coverage/defense counsel.

Additional key responsibilities include:

• Investigate, evaluate and settle claims, applying technical knowledge and people skills to effect fair and prompt claim resolution.
• Complete detailed reviews of claim related issues, including coverage, liability and damage and document the claim file appropriately.
• Set and maintain appropriate and timely indemnity and expense reserves.
• Formulate and execute negotiation and resolution strategies.
• Maintain strong client focus by aggressively and proactively researching issues, providing support and assuring client satisfaction in a timely fashion.

• Support Underwriting team needs for Claim information and consultation on coverages.

About the Team

The U.S. Property team includes three US-based units managing Commercial Property, E&S, and MGA Program claims in both domestic and international markets. We are a diverse and inclusive team that works well in a collaborative environment while fostering and developing independent thought.

About You

You are focused, self-motivated and a confident decision maker who is proactive, well-organized and can work well both independently and as part of a team. You bring superior interpersonal, written & verbal communication skills enabling your past and future success in building and maintaining relationships. And you are comfortable interacting directly with insureds, brokers, Public Adjusters, attorneys, and key stakeholders at any level.

• Bachelor's degree or equivalent industry experience.

• 7 years’ experience handling commercial property claims, including large and complex losses, with some of this experience in a paperless environment.
• Experience with Energy and Builders Risk Claims a plus

• Possess solid coverage, damage investigation, evaluation and claims resolution skills; must have excellent negotiation skills.
• Excellent customer service skills and experience collaborating with underwriters, clients, brokers and internal and external business partners.
• Strong data analytic skills to include recognizing trends or patterns within claims.

• Interest in developing leadership and management skills.

• Possess, or willing to obtain, adjuster licenses as needed for various jurisdictions.

• Ability to successfully deliver the Swiss Re Corporate Solutions Claims Commitment.

This role includes <10% travel to attend loss site inspections, client/broker meetings, claim settlement meetings, and underwriting meetings as necessary.

Our company uses a hybrid work model requiring at least three days in the office each week, with the option to work onsite full-time if preferred.

The estimated base salary range for this position is $116,000 to $213,000. The specific salary offered for this or any given role will take into account a number of factors including but not limited to job location, scope of role, qualifications, complexity/specialization/scarcity of talent, experience, education, and employer budget. At Swiss Re, we take a "total compensation approach" when making compensation decisions. This means that we consider all components of compensation in their totality (such as base pay, short-and long-term incentives, and benefits offered), in setting individual compensation.