Remote Benefit Specialist
Job Title: Remote Benefit Specialist
Location: Remote (U.S. Based – Central Time Zone Hours)
Schedule:
Monday – Friday, between 8:00 AM – 8:00 PM CT
Saturday, 9:00 AM – 12:00 PM CT
Compensation: $18.00 per hour
Job Overview:
Our client is seeking a detail-oriented Remote Benefit Specialist to join their growing healthcare support team. In this role, you will assist patients by verifying eligibility, updating provider records, and directing inquiries to appropriate departments. This is a fully remote position and offers the opportunity to work with one of the leading names in healthcare administration.
Key Responsibilities:
Provide members with listings of contracted Primary Care Physicians and/or Specialists
Confirm eligibility and benefits coverage for members
Update member records, including Primary Care Physician assignments
Clearly communicate and escalate inquiries that fall outside your access or responsibilities
Redirect callers to the appropriate support queues when necessary
Accurately document and track all member interactions
Requirements:
Reliable internet connection
- Experience in commercial and government insurance
- Experience quoting benefits and estimating insurance cost
- 1-3 years of experience working for a previous insurance company a plus
- Strong communication skills, both verbal and written
Ability to manage multiple systems and calls in a fast-paced environment
Typing assessment (to be completed separately via emailed instructions)
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