Host/Hostess - HMS Host

O'Hare Concessions
Chicago, IL
Host/Hostess - HMS Host - $20.40-$20.90/hour

About HMSHost
We are a global hospitality company with a passion for service! HMSHost offers the size, resources, training, and advancement opportunities you need to reach your most important career goals.
At HMSHost, we know our success is based on earning the trust and loyalty of our people . We commit to providing a work experience that earns your loyalty , provides a place where you feel like you belong , work you can be proud of, a place to have fun, earn money , and have the opportunity for advancement . We support this with competitive wages, robust benefits and recognition for a job well done.
Working for HMSHost is more than serving food & beverage, it’s like being an ambassador for the city you live in – as we put it – helping travelers feel good on the move!
Ready to feel great at work?Apply today to join the HMSHost family of restaurants, we help travelers feel good on the move!

With a career at HMSHost, you really benefit! We Offer
  • Health, dental and vision insurance
  • Generous paid time off (vacation, flex or sick)
  • Holiday pay
  • Meal and Transportation Benefits
  • *401(k) retirement plan with company match
  • *Company paid life insurance
  • *Tuition reimbursement
  • Employee assistance program
  • Training and exciting career growth opportunities
  • Referral program – refer a friend and earn a bonus
*Benefits may vary by position so ask your recruiter for details.
Airport Location: Chicago Airport F&B Advertised Compensation: $17.50 to $25.05

Summary: 
The Host/Hostess is responsible for greeting guest(s) and seating them at an appropriate table before they are introduced to their server. The Host/Hostess may perform a variety of other tasks within a restaurant establishment which may include ringing up orders, refilling beverages, setting tables, and cleaning eating/serving areas; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager.

Essential Functions: 
  • Maintains consistent attention to the entrance of the restaurant and welcomes all guests with a smile and appropriate greeting following HMSHost customer service standards
  • Records customer reservations or seating times in a consistent manner providing the highest quality of service to the customer at all times
  • Maintains and updates restaurant seating charts
  • Proper set up and maintenance of the Dining Room areas before serving
  • Assists with maintaining sufficient stock of roll up silverware for the incoming shift
  • Seats guests and advises them on menus and beverage choices based on required in-depth knowledge
  • Oversees the delivery and servicing of food and beverages
  • Liaises between kitchen staff and floor staff to ensure the guests’ experience meets concept/company standards
  • Performs the tasks of the cashier and/or bus person as required including cashing out guests checks to speed up service
  • Understands and follows HMSHost cash handling policies and procedures and maintain proper security of cash at all times
  • Patrols assigned station, refilling water and coffee, removing service items and condiments per establishment procedures
  • Performs other duties in a team effort during downtime which may include rolling silverware, expediting food orders, washing dishes, preparing food for the To-go areas and properly cleaning and filling table condiments (salt & pepper, sugar, napkins, ketchup and mustard bottles)
Minimum Qualifications, Knowledge, Skills, and Work Environment: 
  • Customer service and cash handling experience preferred
  • Excellent organization skills
  • Ability to read and interpret restaurant’s seating chart
  • Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
  • Ability to bend, twist, and stand to perform normal job functions
  • Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)

Posted 2026-01-23

Recommended Jobs

CNC Machinist

Hanover Park, IL

1st and 2nd shift CNC Machinist Job Description We are seeking a skilled CNC Machinist who will be responsible for setting up, programming, and operating CNC mills and lathes. The ideal candidat…

View Details
Posted 2026-01-07

Comfort Coach- Mattress Sales

Verlo Mattress Factory of St Charles IL
Illinois

Hello, and thanks for considering our local and family-owned company! Here at Verlo Mattress - St Charles we are looking for a well-spoken, upbeat, goal-oriented, driven, and trusted person to join o…

View Details
Posted 2026-01-01

Physical Therapy Gap Year Program

Genesis Orthopedics & Sports Medicine
Illinois

Who should apply: Graduated students (spring graduates) interested in pursuing a career in a medical/healthcare related field are encouraged to consider this opportunity. Specifically, this is an …

View Details
Posted 2026-01-14

Front Desk Sales Rep (Kildeer)

CycleBar of United Fitness
Kildeer, Lake County, IL

We are currently seeking high energy, passion filled, and sales motivated individuals who are fitness minded and have a love for community, and our brand! We are a fast-growing Indoor Cycling Franchis…

View Details
Posted 2025-08-28

Campaign Manager

Vevo
Chicago, IL

Vevo is the world's leading music video network, connecting an ever-growing global audience to high quality music video content for more than a decade. Founded by Universal Music Group and Sony Music …

View Details
Posted 2026-01-28

Sr. Staff Accountant

Abbott Interfast
Wheeling, IL

Abbott Interfast, a leading and innovative fastener manufacturer and supplier, is seeking a highly skilled and detail-oriented Senior Staff Accountant to join our team in Wheeling, Illinois . The…

View Details
Posted 2026-01-14

Electrical Engineer III

LaSalle Network
Chicago, IL

Position Summary We are seeking an experienced Electrical Engineer to support the design, analysis, and implementation of electrical systems for commercial and industrial building projects. The id…

View Details
Posted 2026-01-30

Customer Account Representative

LaSalle Network
Naperville, IL

Are you a detail-oriented, proactive individual with a passion for customer satisfaction? LaSalle Network is currently partnering with a company that has been around for over 20 years. They support ho…

View Details
Posted 2025-08-20