Services Key Account Manager (multiple openings)

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet.

Job Summary

Services Key Account Manager (multiple openings)

Position is located at 600 Bunker Court, Vernon Hills, IL 60061.
90% domestic and international travel required.
Telecommuting permitted up to 3 days per work week.
Tetra Pak is not sponsoring work visas or relocation for this position.

What you will do

As a Services Key Account Manager, you will:

Serve as the key point of contact for key Tetra Pak customer accounts to ensure that the customers’ operational issues are resolved in a timely manner, identify their needs, and deliver solutions to drive mutual growth. Work with our customers in the Food and Beverage industry and look for opportunities inside and outside existing customer base to sell our Services Portfolio and grow our market. Lead the creation, implementation, and follow up of sales and business strategies for the given area of responsibility or application. Lead understanding of customer needs through proactive continuous diagnosis and analysis of customer needs and issues. Lead opportunity management, cross-selling, and up-selling to produce fact-based value proposals, negotiations, and deal closings. Lead the growth of profitable service contracts. Create, implement, and follow up on sales plans that are produced for Key Accounts in collaboration with the rest of the Services Key Account Management team. Lead the creation of service business plans in collaboration with portfolio Services Account Representatives and Services Support Engineers. Lead the services aspect of project lifecycle management to ensure new equipment is effectively handed over according to plan. Analyze delivered value, customer satisfaction, and profitability on services provided to key accounts, both with the customers and internally. Participate in the resolution of technical issues by being responsible for communications with the customers.

We believe you have

Bachelor’s degree in Industrial Engineering, Mechanical Engineering, Food Science and Technology, Food Engineering, Chemical Engineering, or a related field, and 3 years of experience with technical sales management or production management.

Must also have experience in:

1. Food processing manufacturing;
2. Overseeing quality assurance activities;
3. Developing production and quality plans;
4. Working on dairy and beverage technologies;
5. Guiding internal teams and influence without direct managerial authority;
6. Maintenance systems within production facilities; and
7. Conducting food packaging and processing equipment and line performance evaluations.

We Offer You

• A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
• A culture that pioneers a spirit of innovation where our industry experts drive visible results
• An equal opportunity employment experience that values diversity and inclusion
• Market competitive compensation and benefits with flexible working arrangements

Apply No w

If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at .

This job posting expires on April 20, 2026.

#LI-DNI

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.