Customer Sales Representative

Position Overview:

Now Hiring: Customer Sales Representative

Location: Chicago, IL - Remote (100% travel within assigned territory)
Employment Type: Full-Time, Exempt
Compensation: $50,000 base salary + commission opportunities. Expected salary including commissions could be $70,000.

About Floral Image North America

Floral Image North America (FINA) is a leading provider of premium, lifelike floral arrangements for businesses across North America. Our mission is to bring beauty and freshness to workspaces with zero maintenance and lasting impact. We’re passionate about creating positive customer experiences and lasting partnerships that make our clients’ environments bloom.

Position Summary

We’re seeking an energetic and self-motivated Customer Sales Representative (CSR) to join our growing sales team. In this role, you will be responsible for driving new business, nurturing existing client relationships, and expanding market presence within your assigned territory. Ideal candidates thrive on relationship-building, have a natural sales instinct, and are eager to represent a unique, high-quality product.

Key Responsibilities

Customer Relationship Management

• Serve as the primary point of contact for existing customers, managing inquiries, orders, and support needs.
• Build strong, long-term relationships and ensure customer satisfaction through regular check-ins.
• Understand client needs and recommend tailored Floral Image solutions to enhance their experience.

Sales Support

• Identify and pursue new business opportunities through prospecting, networking, referrals, and cold outreach.
• Conduct product presentations and demonstrations to highlight the benefits of our premium floral arrangements.
• Collaborate with the Territory Sales Manager to negotiate pricing, terms, and agreements that meet both customer and company goals.

Business Development

• Analyze market trends and competitor activity to identify areas for business growth.
• Partner with the TSM to develop territory plans and strategies to maximize revenue potential.
• Represent Floral Image North America at trade shows, conferences, and company events to promote our brand and services.

Qualifications

• High school diploma or GED required; post-secondary education preferred.
• Previous sales and/or customer service experience preferred.
• Proven success in meeting or exceeding B2B sales targets.
• Valid driver’s license and clean driving record required.
• Willingness to travel extensively within the assigned territory.

Skills and Attributes

• Self-starter with a positive, professional, and customer-focused attitude.
• Strong communication and interpersonal skills.
• Effective presentation and demonstration abilities.
• Skilled in negotiation, persuasion, and closing sales.
• Organized, self-motivated, and comfortable working independently or collaboratively.
• Excellent time management and territory planning skills.

At Floral Image, we believe in setting our team members up for success and giving you the tools you need to grow your caree r.

Pay Range: USD $50,000.00 - USD $50,000.00 /Yr.