Head of it commercial
Job Description
Here at Kraft Heinz, we grow our people to grow our business, because we believe that great people make great companies. When you join our table, you can expect access to an array of holistic wellness benefits* and perks, including medical, dental and vision coverage, 7% 401(k) matching, Business Resource Groups (BRGs) to help foster diversity, inclusion, and belonging for all employees, and an industry-leading total rewards package that emphasizes a high discretionary bonus. *Benefits begin immediately upon hire for salaried employees. Head Of IT, Commercial Capabilities At a Glance... The Head of IT, Commercial Capabilities will lead our global Commercial IT portfolio. This strategic leadership role will be instrumental in shaping and delivering technology solutions that support our commercial functions across zones. The role will drive modernization, standardization, and automation across areas such as Omni Channel Sales, Trade Planning and Investment, Revenue Management, and Commercial Finance. What's on the menu?- Lead, coach, mentor and develop a global team of Portfolio Managers, Product Managers, and Solution Architects to deliver scalable commercial technologies.
- Partner with business capability owners and stakeholders to design, deploy, and support solutions that drive value-based outcomes. While leveraging a deep understanding of Omni Channel Sales and Commercial Finance Business Processes
- Own and manage a portfolio of commercial IT initiatives and solutions, including “Customer 360” via Salesforce (CG & Sales Cloud), Trade Platform Excellence (TPx, TPM), Product Portfolio & Price Optimization tools, Image Recognition and other retail execution tools, and AI-enabled decision support platforms.
- Advance multiple Product Teams using a Scaled Agile and DevOps framework
- Drive adoption of internal AI tools to enhance strategic planning, reporting, and scenario modeling.
- Collaborate with zone IT leaders to ensure alignment and execution across AEM, CE/NE/East, ANJ, and LATAM.
- Ensure all commercial applications are current, secure, and fit for purpose.
- Champion innovation by scouting disruptive technologies and integrating industry best practices.
- Govern and prioritize initiatives through forums such as the Functional Capabilities Portfolio Review and Digital Portfolio Planning.
- I have experience leading large-scale commercial IT portfolios and transformation initiatives.
- I have experience with “Customer 360” via Salesforce (CG & Sales Cloud), and/or Trade Platform Excellence (TPx, TPM), Product Portfolio & Price Optimization tools, Image Recognition and other retail execution tools, and AI-enabled decision support platforms.
- I have deep expertise in commercial technologies and platforms, including trade and revenue management tools.
- I have experience working with AI platforms and integrating them into business workflows.
- I have prior experience managing third-party service providers and systems integrators.
- 15+ years of general management and program/service delivery experience in IT (multifunctional preferable)
- 10+ years of experience in functional area
- 10+ years of people management and development
- Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
- Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
- Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs
- Financial – 401k, Life, Accidental Death & Dismemberment, Disability
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