Director of Operations

Aramark
Chicago, IL

Job Description

The Director of Operations reports to the General Manager. Plans, coordinates and directs all custodial activities, including Aramark and client financial accountability, and compliance with the standards established by Aramark, regulatory agencies and clients. Establishes and maintains effective working relationships with other departments to provide a unified approach to facilities management.

Compensation Data

COMPENSATION: The salary range for this position is $80,000 to $90,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.​

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation . ​

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.

Job Responsibilities

  • Leads all aspects of custodial operations while maintaining the established quality standards, safe operation and complete regulatory compliance by training, supervising, evaluating, and motivating assigned personnel in their work

  • Develop and be accountable for a safety culture that creates a work environment where no one gets hurt

  • Analyze all financial reports for facility operations, as well as reviewing all financial measurements with managers and directors to ensure achievement of financial goals

  • Actively foster a positive relationship between Aramark and the client and responsible for ensuring the highest level of customer satisfaction is provided

  • Ensure administration of HR Policies and interprets and ensure compliance with company policies such as safety, sanitation and purchasing.

  • Responsible for staffing, development of personnel, training and education

  • Participate in development of operational component forecasts and can explain variances

  • Proficient in and ensures consistent and regular use of the Computerized Management Maintenance System (CMMS) to properly manage the operation

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

  • At least 3-5 years of progressive management in custodial services

  • Management experience in a diverse environment

  • Custodial experience in a related industry is strongly preferred

  • Bachelor’s degree or equivalent experience preferred

  • Ability to coordinate and lead capital projects, maintenance plans, and funding requests from conception to completion is required

  • Requires strong financial analysis, interpretation, budgeting and computer skills

  • Profit and Loss accountability and/or contract-managed service experience is highly desirable

  • Must demonstrate strong leadership, customer service, communication and team building skills

  • Must be very organized and be able to work well under pressure, while handling multiple priorities simultaneously

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). 

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .

Posted 2025-09-03

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