Labor Relations Specialist

National Express
Lisle, IL

:

National Express companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located in Lisle, Illinois, houses the administrative and corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by regional operations teams located throughout North America. Learn more at nellc.com.

Position Title: Labor Relations Specialist

Supervisor: Vice President & Assistant General Counsel, Labor Relations

Location: Open

Position Summary: We are seeking a Labor Relations Specialist to join our Legal Department. The ideal candidate will be responsible for managing labor relations activities, including negotiations, contract administration, and conflict resolution. You will play a critical role in ensuring compliance with labor laws and union agreements.

Key Responsibilities:

  • Assist in negotiation and drafting of collective bargaining agreements (CBAs) and ensure their effective implementation.
  • Review and interpret labor contracts, providing guidance to management and employees.
  • Act as a mediator in disputes between management and union representatives or employees.
  • Conduct investigations into employee grievances and recommend appropriate resolutions.
  • Ensure compliance with federal, state, and local labor laws and regulations.
  • Develop and implement labor relations policies and procedures to promote fair treatment and workplace harmony.
  • Partners with HR and Operations in educating employees on all organized labor issues; review, interpret and make recommendations on company policies and procedures with respect to labor issues; serve as an organizational resource in raising issues that may result in a gap between stated organizational goals and actual practice.
  • Keep management informed on labor trends, policies, and best practices.
  • Foster positive relationships with union representatives, employees, and management.
  • Actively participate in labor-management committees and meetings.

Qualifications

Qualifications:

  • Bachelor's degree in Human Resources, Business Administration, Labor Relations, or a related field.
  • 3 years of experience in labor relations or a similar role.
  • Strong knowledge of labor laws and regulations.
  • Excellent negotiation, communication, and interpersonal skills.
  • Experience conducting effective & objective investigations and recommending the advisability of corrective action
  • Ability to manage conflict and resolve disputes effectively.
  • Strong analytical and problem-solving skills.
  • Ability to travel up to 80%

We offer medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual. Additionally, employees are able to enroll in a retirement savings plan. The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions.

At National Express our goal is to be a diverse workforce that is representative of the communities we serve. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.

National Express LLC's independent subsidiaries and affiliates are an equal employment opportunity (EEO) employer

The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions.

Posted 2026-05-24

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