PD Supervisor

Job Description

Job Description

About FFE Transportation Services, Inc.

FFE is the largest nationwide asset-based temperature-controlled LTL transportation & warehousing provider. Founded in 1943, our mission is to be the safest, most predominant, temperature-controlled LTL carrier, offering best in class service to our customers. We empower our team to embrace personal development, technology and diversity to deliver unparalleled service.

We are seeking a P&D Supervisor for our Lemont, IL location.

Responsibilities:

• Ensure proper hand off and execution of assigned plans or loads
• Analyze available equipment, drivers and loads
• Estimate loads and trip times
• Establish truck schedules as necessary
• Evaluate the operation to promote cost-efficient service and make recommendations for improvements
• Monitor current equipment location and status
• Advise Area Managers, Customer Service Representatives, and/or Service Center Manager of delays or issues with after hour deliveries or in the absence of Area Manager
• Interact with customers and troubleshoot problems to obtain final resolution as needed
• Respond quickly and efficiently to changes in drivers, road conditions, or load needs and assist Linehaul Supervisors in re-powering loads and drivers when necessary
• Effectively assist the Area Manager and Service Center Manager in the supervision of drivers
• Resolve any driver issues or concerns as appropriate
• Recommend specific disciplinary action for performance or disciplinary problems to the Service Center Manager
• Responsible to accomplish other duties that may be assigned on an ad hoc or permanent basis in conjunction with or in addition to these current responsibilities
• Regular and reliable attendance is required
• Other duties as assigned

Qualifications/Skills:

• Minimum two years’ experience in telephone sales or dispatch
• Model professional attitude and maintains composure at all times
• Must have management experience
• Ability to inspire and lead others to attain company goals
• IT competent, previous experience with Microsoft Office and the latest software applications
• Highly organized with exceptional follow-through abilities
• Strong verbal/written communications
• Highly motivated, flexible and great attitude
• Organizational skills for planning, decision-making and executing with excellence
• Skilled in developing standards and process improvement
• Strong interpersonal skills with the ability to lead and work within a team structure
• Ability to learn and build upon industry specific information for future professional growth
• Transportation Industry experience a plus, but not required

The statements above are intended to describe the general nature of the list of job requirements and/or duties performed by the employees and may not contain all capabilities necessary to perform the job at all times due to circumstances. Statements are not intended to be construed as an exhaustive list of all duties. Operational, safety and other needs may require the employee to perform any and all other duties as assigned. Employees are expected to and must be able to perform all such duties and tasks.

Benefits We Offer

At FFE, we value our employees and are proud to offer a comprehensive benefits package, including:

(employee premium contributions are based on benefit plan election and level of coverage)

• Medical, Dental, and Vision Insurance – two medical plan options to fit your needs
• Company-Paid Life Insurance $25,000 – additional voluntary life and AD&D coverage available
• Disability Coverage
• 401(k) Retirement Plan
• Paid Time Off (PTO) and paid holidays

Employment is contingent upon passing a background check and drug screen.

FFE is an Equal Opportunity Employer. We are committed to creating an inclusive and respectful workplace across the company in all departments. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.

We participate in E-Verify to confirm employment eligibility in the United States.

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