Residential Supervisor (UMP)

Job Requisition ID: 48734

Opening Date: 08/11/2025
Closing Date: 08/22/2025
​Agency: Department of Human Services
Class Title: RESIDENTIAL SERVICES SUPERVISOR - 38280
Skill Option: UMP Certificate
Bilingual Option: None
Salary: Anticipated Salary $5,148-$7,227/month ($61,776-$86,724/year)
Job Type: Salaried
Category: Full Time
County: Cook
Number of Vacancies: 1
Bargaining Unit Code: RC062 Technical Employees, AFSCME
Merit Comp Code:

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This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Division of Rehabilitation Services seeks to hire a Residential Supervisor to provide operational oversight, supervision, and coordination of duties of residential care workers and assists in supervision of other staff on an assigned shift at Illinois Center for Rehabilitation and Education – Roosevelt (ICRE-R). This position serves as a working supervisor to Residential Care Workers on assigned shift and unit and as a backup supervisor to other Residential Care Workers in the absence of the regularly assigned supervisor; provides guidance, training, and evaluation to staff in the physical care of students including feeding, toileting, safe transferring, dressing, and daily living skills; develops, maintains, assigns, and reviews records through preparation and maintenance of daily and masterwork schedules; participates in orientation, training, and staff development by maintaining a comprehensive orientation program for new employees, an ongoing annual in-service training program for staff and helps with program planning; plans, implements, and assists in coordination of student free time activities by promoting a pleasant and constructive atmosphere in residential areas; and maintains, reviews, and follows up on student’s material needs, service supplies and equipment need by maintaining adequate working supply of necessary materials.

Essential Functions

• Serves as Residential Supervisor.
• Serves as a working supervisor to Residential Care Workers on assigned shift and unit and as a backup supervisor to other Residential Care Workers in the absence of the regularly assigned supervisor.
• Provides guidance, training, and evaluation to staff in the physical care of students including feeding, toileting, safe transferring, dressing , and daily living skills.
• Develops, maintains, assigns, and reviews records through preparation and maintenance of daily and masterwork schedules.
• Participates in orientation, training, and staff development by maintaining a comprehensive orientation program for new employees, an ongoing annual in-service training program for staff and helps with program planning.
• Plans, implements, and assists in coordination of student free time activities by promoting a pleasant and constructive atmosphere in residential areas.
• Maintains, reviews, and follows up on student’s material needs, service supplies and equipment need by maintaining adequate working supply of necessary materials.
• Performs other duties as assigned or required, which are reasonably within the scope of duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to an Associate of Arts degree with course work in the health and human services fields plus two (2) years direct care experience in a mental health/rehabilitation residential care setting OR Requires two (2) years resident care supervisory experience in a mental health/rehabilitation residential care setting.

*Qualifying state employees in the Upward Mobility Program shall have the state requirements of this classification waived by successful completion of specific proficiency tests and training programs.

Preferred Qualifications

• Two (2) years of professional experience guiding, training and supervising staff.
• Three (3) years of professional experience working with individuals with physical disabilities and addressing the behaviors and problems.
• Two (2) years of professional experience assessing operational needs and delegating assignments to staff appropriately in a public or private organization.
• Three (3) years of professional experience communicating effectively orally and in writing.
• Two (2) years of professional experience performing quality assurance activities.
• Two (2) years of professional experience compiling and summarizing data and preparing records and reports in a clear and concise format.

Conditions of Employment

• Requires ability to pass the IDHS background check.
• Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law.

*The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Work Hours: 1:45 p.m. to 9:45 p.m. (Mon-Thur), 9:00 a.m. - 5:00 p.m. (Friday)

Work Location: 1950 W Roosevelt Rd, Chicago, Illinois, 60608-1245

Division of Rehabilitation Services

Illinois Center for Rehabilitation and Education – Roosevelt

Residential Services 2nd shift

Agency Contact: [email protected]

Posting Group: Building, Fleet & Institutional Support; Social Services

About the Agency:

The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives. Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
• Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 12 Weeks Paid Parental Leave
• Deferred Compensation Program - A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• Federal Public Service Loan Forgiveness Program eligibility
• GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
• 5% Salary Differential for Bilingual Positions
• Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link:

This title is within the Upward Mobility Program (UMP). General Program information can be found by clicking on the Upward Mobility Program link or for specific title information at UMP Title Descriptions . To utilize upward mobility contractual rights for this position, employee must apply internally and upload a copy of the UMP grade notice to their application documents prior to submission. UMP grades can be uploaded to the Additional Documents OR Grade Documentation section of the application.

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the homepage in the blue ribbon.

Non-State employees should log in on the using the “View Profile” link in the top right of the homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the for State employees and review the

Non-State employees: on – click “Application Procedures” in the footer of every page of the website.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• [email protected]
• [email protected]