Student Financial Services Assistant

Student Financial Services Assistant Location Chicago, IL (The Loop area) :

For more than 150 years, the School of the Art Institute of Chicago (SAIC) has been a leader in educating the world's most influential artists, designers and scholars. Located in downtown Chicago with a fine arts graduate program consistently ranking among the top four graduate fine arts programs in the nation by U.S. News and World Report, SAIC provides an interdisciplinary approach to art and design as well as world-class resources, including the Art Institute of Chicago Museum, on-campus galleries and state-of-the-art facilities. SAIC's undergraduate, graduate and post-baccalaureate students have the freedom to take risks and create the bold ideas that transform Chicago and the world—as seen through notable alumni and faculty such as Michelle Grabner, David Sedaris, Elizabeth Murray, Richard Hunt, Georgia O'Keeffe, Cynthia Rowley, Nick Cave, and LeRoy Neiman.

We offer a competitive, comprehensive benefits package:

• Generous paid time off
• Paid holidays (up to 14 days)
• Medical, dental, and vision insurance
• Generous parental, caregiver, and medical leave benefits
• Competitive retirement plan (up to 9% matching contribution)
• Tuition remission and Tuition Exchange Program
• Great employee discounts
• Complimentary general admission to participating cultural institutions

The Student Financial Services Assistant will assist the Student Payroll Coordinator, Assistant Director of Financial Aid, and Assistant Director of Awarding in different areas of the Student Financial Services operation as needed. This position will be filled with a versatile individual who is able to assist internal and external customers on a daily basis as well as performing numerous administrative and clerical duties within the department.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Counsel, train and assist students and student employment supervisors with AIC/SAIC s Time and Attendance software ARTICtime, and Work Authorization in PeopleSoft
• Certify and process I-9 documents by verifying original Federal and State documents to determine eligibility of employment in the U.S.
• Investigate and resolve student s Direct Deposit payroll issues
• Resolve payroll discrepancies by collecting and analyzing information
• Counsel and assist students with the I-9, Federal and State Tax form process
• Partner with AIC payroll regarding to reissuance of Student Payroll paychecks (direct deposits and paper checks)
• Ensure and monitor that all Student Payroll paychecks containing FWS funds have been reconciled
• Generate and review reports (Exceptions, Uncashed Checks, Student Earnings, Authorized vs Actuals, I-9s, etc.)
• Assist students and supervisors via phone and/or email regarding Student Payroll issues
• Create/distribute training documents for supervisor and students
• Verify Student employment eligibility for students and supervisors
• Assist SFS Advisors and other staff with student earning reports: verify individual earning reports for accuracy in amount by increasing/decreasing work study eligibility
• Assist the Student Payroll Coordinator to help monitor SAIC s compliance in FWS program
• Be the primary backup to the Student Payroll Coordinator (closing the student payroll periods, revising work authorizations, etc.)
• Assist the Assistant Director of Financial Aid with the processing of scholarships and the swap process
• Assist the Assistant Director of Awarding with processing of verification documents during the spring packaging cycle
• Assist Assistant Director of Financial Aid with special projects
• Other duties as assigned

QUALIFICATIONS

• High school graduate or GED plus
• 1-2 years of higher education student services or customer service experience
• Experience with Google Suite

or

• Associates Degree (or equivalent college credit) with no experience
• Please let me know if you have any other questions.