Claims Administrative Assistant

ARMStrong Insurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Brown & Joseph, Paragon, SubroIQ and NEIS, each a powerhouse in their own right, providing specialized expertise in debt management and financial services.

SubroIQ is seeking Claims Administrative Assistant as we continue to grow our team! The Claims Administrative Specialist is responsible for all preparatory work needed before releasing the file to an examiner.is responsible for all preparatory work needed before releasing the file to an examiner.

Job Responsibilities:

• Capture of essential file elements from our client’s internal system
• Retrieval of relevant documents to support recovery efforts
• Ability to interpret file information and determine the relevance of the information
• Prioritize daily work throughout the day to ensure efficiency and effectiveness
• Read and interpret client documents
• Understand and execute departmental procedures, alongside all customized client procedures
• Multitask between emails, client databases, SalesForce and excel spreadsheets

Job Requirements:

• Previous experience with auto insurance or claims environment is preferred
• Excellent communication and organizational skills
• Prioritize daily work throughout the day to ensure efficiency and effectiveness
• Navigate through multiple platforms with speed, accuracy, and attention to detail
• Good typing skills are a must
• Ability and judgement to apply processes and procedures
• Must be self-motivated with the ability to generate imaginative work or ideas that affect simple, routine activities

Compensation and Benefits:

• Salary is $18 - $20 per hour (DOE)
• Minimal cost to employee for employee health care benefits including Medical, Dental, Vision and Supplemental insurance coverage
• 18 Days of Paid Time Off
• 9 Paid Holidays
• Generous 401(k) plan with company matching

We look forward to you joining the team!

ARMStrong Insurance Services is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.