Bilingual Overnight Shipping Lead

: Location: Bensenville, IL (On-Site)

Schedule: Sunday to Thursday 6:00 PM- 3:00AM

Status: Full-Time (Exempt)

Compensation: Starting at $45k

$300 Sign-On Bonus After The Completion of the 90-Day Probationary Period

Responsible for monitoring all activities in the Shipping area pertaining to all outgoing merchandise. Provide leadership and guidance to all Shipping employees during the overnight shift. The Bilingual Overnight Shipping Lead will work closely with the Warehouse Manager and Shipping Manager to maintain standards and SOP compliance.

Essential Functions

• Plans, organizes, and controls all activities of the Shipping Department, including developing
• Departmental goals, objectives, and systems for all shifts by working in sync with department members, shipping carriers, Customer Service department and other vendors
• Evaluates reports, decisions, and results of Department initiatives in relation to the established goals and provides evaluation of performance of Shipping personnel in relation to the established targets
• Contribute to the creation and implementation of best practice vision, strategy, policies, processes, and procedures to aid and improve operational performance within the Shipping Department for the shift
• Ensure all Safety Policies are being adhered to in the department
• Ensure all shipping policies are adhered to and are responsible for staying updated with the new laws and regulations
• Maintain operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures
• Coordinate the training of new and current employees for various job roles in the department. Cross-train and mold employees for future internal opportunities
• Ensure Shipping Trainers are trained and updated with new policies and procedures
• Responsible for reducing shipping errors by staying updated with current and suggesting new methods to improve the quality of production
• Handle employee concerns, issues, and disciplinary action including filling out incident reports or other relevant documentation and submitting it to Human Resources
• Maintain department supplies by checking stock to determine inventory levels on hand, anticipating requirements, and placing orders on a weekly basis
• Assure department assets are accounted for daily, work with facilities and IT department to ensure the repair of any damaged assets within the department
• Work with various vendors to maintain the assets running smoothly within the department
• Communicate with various departments to ensure customer satisfaction and streamlined operations
• Responsible for communicating accurate processing times for shipping orders on the website
• Ensure daily cut-off and metrics are achieved and that all processes and activities are running smoothly and promptly
• Manage overhead to maximize productivity and minimize waste. (Utilizing the right number of employees that it should take to achieve company metrics and goals)
• Ensure the Supervisors are keeping Leads, Admins and Associates to the standards of the departments and company SOP's
• Ensure all employees meet job level Metric expectations and requirements
• Ensure all Shipping desk responsibilities are completed in a timely manner while documents, files and reports are maintained
• Support Shipping employees by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results by doing their timely 90 day and annual reviews
• Generate various reports and records for accuracy and compliance with the established procedures. Submit Daily and Monthly KPI's to the reporting Manager
• Works closely with the Warehouse Manager on implementing and improving the SOPs and the company's agenda for continuous growth
• Must be willing to learn all aspects of the department and delegate responsibilities accordingly
• Performs 0ther duties assigned by the Warehouse Manager
• Work with different third-party IT vendors to make sure the systems are always operating smoothly in the shift

Competencies

• Must be able to speak in both English and Spanish
• Technical Capacity
• Results-driven
• Leadership skills; critical analysis skills
• Financial Management
• Excellent communication skills
• Ethical Conduct
• Team Player

Supervisory Responsibility

This position supervises all overnight Shipping Associates, Coordinators, Trainers. Work Environment This job operates in a warehouse environment where the noise level can be loud. The employee is frequently exposed to fast-moving carts and bins throughout the warehouse.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is moderately active and requires standing and walking. This position requires the ability to occasionally lift warehouse products and supplies, up to 20 pounds.

Position Type/Expected Hours of Work

This is a full-time position, 40 hours per week. Must be committed and available to work the 6:00PM-3:00AM overnight shift.

Required Education and Experience

A GED or High School diploma is required. Three to five years of experience in a warehouse, inventory control, or materials management in a manufacturing, warehouse, or distribution center environment. A minimum of two years of lead or supervisory experience is required. Preferred Education and Experience Bachelor's degree in Business Management, Industrial Management, or a related field. Intermediate computer skills and Microsoft Office experience. Experience with inventory management systems and e-commerce platforms.

Work Authorization

Must have legal authorization to work in the United States

What We Offer

• Annual Performance Review-Up to 3% at 90 day Review. Up to 8% at yearly review
• Annual Perfect Attendance gift card Ceremony
• Casual Work Environment
• Employee Assistance Program
• Employee Birthday Celebration with Gift Card Distribution
• Employee of the Month Celebration
• Generous Paid Time off Program
• Insurance Coverage which includes: Medical, Dental, Vision and Life Insurance
• Monthly Company Activities and Celebrations
• Monthly Manager Lunches
• Paid Holidays
• Potential for Advancement
• Spotlight Employee Recognition
• 401(k) with Employer Match

Midwest Goods Inc. was founded in 2014 and is a wholesale distributor of vape and electronic cigarette products. We rely on meeting our ethical principles and maintaining our business integrity, as well as our approach to our business which we call Service Spirit, Team Spirit, and Spirit of Progress. In the spirit of service, we expect all of our employees to demonstrate professionalism, enthusiasm, integrity, and a welcoming attitude to our customers, vendors, and each other. Every day our employees combine their individual skills and contributions to achieve collective success.

Our team spirit is based on a sense of shared purpose, communication, and mutual respect. Our business is to serve others and to continuously improve the services and products we provide. In the spirit of progress, we support and encourage all of our employees to shape their own future and to grow with the Company. We also encourage each employee to take the initiative and look for new, different, and innovative ways to better serve our customers and vendors.

Midwest Distribution is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regards to race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under Federal, State, or local law.

Midwest Distribution is committed to creating a workplace that inspires and enables our employees to be the best they can be so that we can grow as a company, team, and family. We believe diversity, equality, and inclusion is vital to driving our culture, sparking innovation, and achieving long-term success.

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