Product Manager - Brand Creative & Production Applications
Link Logistics Real Estate (“Link”) is a leading operator of warehouses and business parks, specializing in last-mile logistics real estate. Established by Blackstone in 2019, the company connects consumption, technology, and the supply chain across its portfolio, which spans half a billion square feet. We leverage our scale, proprietary data and insights, and foundational focus on sustainability to drive success for our customers’ businesses and deliver value for our stakeholders. We put our people, customers, and communities first and find ways to make a conscious, positive impact where we live and work. Every day, we work to reinvent and lead our industry forward by thinking bigger and challenging the status quo.
Link Logistics Real Estate is seeking a Product Manager to administer, maintain, and manage the suite of products for Link’s creative and production teams. This includes our business-critical Digital Asset Management (DAM) system as well as Frame.io, Vimeo, Adobe Creative Suite, ArcGIS Online and more. Link’s DAM system is the source for all digital assets and is connected to downstream applications, including our public website and Property Search application. In addition to day-to-day product management, the Product Manager will define and execute the technology roadmap of their products in partnership with business leaders, technology team members, and key stakeholders. This role will report to the AVP, Product Management. RESPONSIBILITIES:- Administer creative products, including user access management, billing, system upgrades, audits, security configuration, etc.
- Define, implement, and manage system organization strategies including metadata schemas, taxonomies, file-naming conventions, user groups, work processes and templatized work.
- Maintain integrations with a thorough understanding of Link’s data platform and available data.
- Implement and manage workflows and automation to optimize efficiency and reduce human error.
- Analyze reports to identify opportunities for improvement and drive adoption.
- Manage technology vendors and suppliers to drive excellent service.
- Manage and maintain creative systems and technical infrastructure, including system stability, security and permissions, backups, automation workflows, upgrades, troubleshooting, and infrastructure planning.
- Work closely with business owners, architecture and engineering leads, data analytics team members and other technology product owners to ensure alignment with enterprise-wide objectives and best practices.
- Create and maintain thorough system documentation, including current and future state architecture diagrams, source data tables, product briefings for enhancements and system changes, root cause analysis documents for issues, etc.
- Oversee and participate in QA, UAT, and change management activities to ensure changes are tested and do not negatively impact the source system, end users or downstream applications.
- Ensure adherence to internal compliance measures and security policies, particularly around Artificial Intelligence.
- Develop business cases, write technical requirements, and project charters with input from business stakeholders and technology team members.
- Implement automated QA testing
- Manage QA and UAT, release process, documentation and change control.
- Manage project communications with stakeholders, project team, and business and IT management.
- Deep experience and understanding of Bynder Digital Asset Management
- Working knowledge of Media Asset Management tools and trends
- Expertise in SQL and advanced Excel skills for analysis and reporting.
- Familiarity with AI opportunities within your suite of products to identify and implement efficiencies while adhering to Link’s AI policy.
- Experience as a BA writing technical user stories and testing integrations.
- Experience with creative tools, including Frame.io, Vimeo, Adobe, and Figma.
- Experience implementing metadata schemas and taxonomy, file-naming conventions, database reporting, system governance, and rights management
- Experience with ArcGIS Online or similar map creation tools
- Experience using analytics to identify and execute on opportunities for improvement.
- Deep knowledge of image, video, and audio encoding formats and industry best practices
- Clear understanding of file conversions and Dynamic Asset Transformations (DAT)
- Great verbal and written communication skills with experience working across multiple teams
- Experience with Atlassian tools for product management and documentation
- Experience with project management tools like Wrike or similar
- Minimum of 3+ years of Digital Asset Management systems experience
- 5 years in a role working closely with marketing and creative teams
- 7 years in a role within technology
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