Advisor - it and mis

Pearson Education Services
Springfield, IL

Description

The Faculty Advisor for Informational Technology (IT) and Management Information Systems (MIS) is a key member of the Faculty Advisory Team within the Pearson North America Higher Education Customer Success Organization. They will strategically identify and partner with key course-level administrators, acting as a pedagogical and subject-matter expert on the alignment of Pearson digital products with instructors’ learning objectives and student outcomes.  

The Faculty Advisor will have expert-level knowledge of Information Systems and Pearson digital implementation models within courses related to their own teaching/research field. They should be able to extend these skills to core IT and MIS disciplines, including Office Applications and Computer Concepts, and further apply their mastery to related disciplines that utilize the same core learning tools. The Faculty Advisor should have a strong working knowledge of Microsoft 365 development cycle, including how this development cycle affects users of MyLab IT customers and its impact on student success. They must be able to investigate and respond to technical questions, offering responses tailored to specific audiences and purposes. They will develop and utilize a set of milestones to effectively track growth and success, using an established rubric and reporting template to facilitate these internal and external discussions. The Faculty Advisor will also collaborate with other teams to provide insights and feedback from the perspective of an instructor.

The Faculty Advisor will also be responsible for equipping faculty at pre-identified accounts with the necessary skills and information they will need to maximize the impact of the Pearson digital product in their course each term, which includes facilitating face-to-face and virtual trainings or workshops and/or creating implementation-specific product tutorials or videos to support proper rollout and usage. 

At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small. 

Responsibilities

  • Partner with course-level administrators, providing discipline experience and digital product knowledge, to advise on the right integration of Pearson digital products and implementation that will best support teaching and learning goals. 
  • Consult on digital assessment, grading, and reporting strategies. Provide deep understanding and best practices knowledge instructing with MyLab IT. 
  • Consult with customers on modifying or creating grader projects using the Project Creation Tool.
  • Create department-specific training resources such as videos, guides, and live as well as recorded webinars as needed. 
  • Consult with product teams to advise on products under development. 
  • Partner with Sales in campaigns, calls and meetings, demonstrations, and other sales enablement initiatives.
  • Use a set of success metrics and reporting structures to provide customers as well as internal stakeholders with written documentation of the recommendations and evolution of the course design and implementation. 


Requires some travel to conduct face-to-face training and implementation workshops as well as attend relevant conferences and internal meetings. 

Qualifications 

  • Master's degree in assigned discipline area is required 
  • At least 5 years of full-time teaching experience at the collegiate level, or comparable 
  • Power-user experience with Pearson MyLab IT 
  • Knowledge and experience in Data Sciences and/or Engineering highly desirable
  • Online teaching experience preferred
  • LMS Experience preferred 
  • Experience with Copilot and other Generative AI tools a plus
  • Experience presenting at conferences, department meetings, and events 
  • High Achievement: Collegiate Teaching Award(s)


Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows:

The minimum full-time salary range is between $68,000 - $70,000.

This position is eligible to participate in an annual incentive program, and information on benefits offered is here..

Applications will be accepted through November 14, 2025 . This window may be extended depending on business needs.

Who We Are

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [email protected].

Job: Customer Success

Job Family: GO TO MARKET

Organization: Higher Education

Schedule: FULL_TIME

Workplace Type: Remote

Req ID: 21583

#location
Posted 2025-11-09

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