Window Department Production Manager

Job Description

Job Description

NOW HIRING: Attentive, quality-driven, and growth-focused leader!

Join Legacy Restoration as a full-time Window Department Production Manager to help our team reach new heights while driving success for our company and our customers alike. Based in Lombard, IL, we serve the Chicago area.

You'll earn $80,000 - $85,000/year (based on experience) and enjoy benefits and perks like:

• Dental
• Vision
• Health
• HSA/FSA
• Life insurance
• 401(k) with Company Match
• Employee Assistance Program
• PTO
• Growth Opportunities

If you can ensure day-to-day excellence while driving long-term growth, keep reading to learn more about becoming our Window Department Production Manager!

WHY WORK WITH US:

When homeowners need exceptional home repairs, whether after a storm, an accident, or simply the passage of time, they know to call Legacy Restoration! Our dedicated team excels in residential remodeling, renovation, and repair services, doing whatever it takes to restore our customers' home exteriors to fantastic condition. Since opening our doors in 2011, we've built an excellent reputation for being there when customers need us most.

WHAT YOU'LL TACKLE AS OUR WINDOW DEPARTMENT PRODUCTION MANAGER:

Leadership

• Maintaining a high-performing culture and ensuring all activities align with our purpose, values, vision, and SOPs
• Conducting daily check-ins with job supervisors, installation teams, and technicians
• Assisting the director of windows with hiring, recruiting, filtering, and interviewing candidates
• Setting clear performance, salary, incentives, and benefits expectations for new hires
• Coordinating with HR for onboarding, pre-employment screenings, and WAVE/PI testing
• Attending and leading LLDMT groups and table groups
• Creating and maintaining department best practices

Team Development

• Training staff on company expectations, leading weekly team meetings, and inspiring them to complete exceptional work
• Scheduling 1:1s and weekly production meetings to support team growth
• Recognizing employee achievements
• Encouraging collaboration and cooperation throughout the day
• Overseeing company vehicle usage, maintenance, and driving patterns

Daily Operations

• Verifying window orders for accuracy
• Overseeing project builds and coordinating all aspects of the job from beginning to end
• Ordering materials, maintaining our inventory, and managing staffing levels to support project efficiency and quality
• Monitoring AJOT for accuracy and revenue opportunities
• Monitoring pipelines to ensure jobs are moving along and deadlines are met
• Solving problems and making adjustments to ensure successful project completion
• Monitoring emergency calls

Sales Support

• Working directly with sales reps to answer questions and solve problems
• Maintaining open communication and positive relationships between sales and production teams
• Training reps on production processes and decision-making
• Attending required sales meetings
• Continuously learning sales processes and procedures

BRING THESE QUALIFICATIONS?

• Ability to work full-time, Monday through Friday , with some Saturdays and evenings as needed
• Experience with windows and restoration services
• Leadership experience and skills

If you check these boxes and are committed to operational excellence, you could be the Window Department Production Manager we need! Apply using our short initial form and make a meaningful difference with us!

Must have the ability to pass a background check and drug screening test