PRADA Team Manager Chicago

Prada
Chicago, IL
Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church's, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.

JOB PURPOSE

Being a passionate Brand Ambassador and a business leader, embracing the Brand values and convey to the Store Team and Clients to achieve a successful Products performance, driving actions to achieve sales target, maximizing all the commercial opportunities.

Guarantee an excellence Client Experience through a successful Client Journey.

Manage and motivate the team to drive business: create a positive and harmonious work environment, foster cooperation within the team and between managers.

RESPONSIBILITIES

Leading the Business

  • Drive your Team to exceed Financial targets and maximize sales performances and contribution to support the success of the store;
  • Support the Store Manager to develop and implement business plans, through the analysis of the product's performances and proposal of relevant actiıon plans;
  • Foster cross selling and up selling among product categories;
  • Ensure business opportunities are maximized through efficient sales floor management, being a visible presence and support and ensuring Prada standards are achieved;
  • Act as a role model demonstrating sales leadership to the team, support them with their own sales, building and developing your own Client relations;
  • Foster the Digital Mindset among the team, as well as encourage and support the team to improve the relationship with clients and achieving the business objectives;
  • Be constantly up-to-date on market trends;

Client Journey

  • Ensure all our Clients to feel welcomed and to take part in an inspiring and engaging Journey;
  • Trigger our Clients' curiosity and to lead them through the values and vision of Prada:-the unique "Prada-ness" attitude, -the intelligence of design, -the relevance of cultural values, -the challenging of conventions, -the commitment to represent the creativity and innovation;
  • Feel our clients unique and to express their individuality, confidence and independence of spirit;

Customer Relations Management
  • Cultivate customer relationships to create loyal advocates for the Brand and leverage your team to achieve the highest quality of customer profile capture with every transaction.
  • Foster a Client centric mindset developing and maintaining solid Client relationships and enforcing meaningful after sales experiences
  • Proactively identify opportunities to gain new Clients in order to grow department sales
  • Strengthen Client loyalty supporting the department team to carry out clientelling initiatives
  • Proactively manage any customer complaints to ensure client relationship is maintained with positive outcome
Team Management
  • Act as a role model demonstrating sales leadership to the team, support them with their own sales, building and developing your own Client portfolio at the same time.
  • Support your team with consistent coaching, identify their development and training needs, partner with the HR and L&D team to tailor individual development plans.
  • Encourage the exchange of information within the team and proactively develop morning briefing on specific topics
  • Identify talents within your team to propose for internal development opportunities, sharing the proposal with the Store Manager in order to define the correct development processes
  • Guarantee team development through coaching and follow-ups on individual action plans;
  • Actively support the Store Manager in mapping the market for any researches they may have
  • Lead by example to ensure the Team operate with the highest level of care and respect for the Product, evident in every ceremony or procedure

Store Care
  • Support synergy and cooperation between front and back of house
  • Support enforcement of Company procedures on cash activity, inventory, logistics and all main reporting activities requested by head office
  • Contribute to an effectıve and effıcıent care of Company's assets
  • Provide feedback and suggestions concerning department needs firstly to the the Store Manager, and if necessary with the Visual Merchandising and the Merchandising departments
  • Be the guarantor for an effectıve and effıcıent back of house organization for the department, taking responsibility for the protectıon of the company's assets as well as ensuring the staff grooming standard is maintained;
  • Ensure that Company policies and procedures are proactively put in place while managing all operational activities related to the Store.
  • Master fully all company tools and applications including IT and digital, and ensure team is constantly informed of relevant updates
  • Having understood the needs and priorities, train and inspire the sales team on product knowledge, sales techniques, Client Services, and Company policies and procedures

KNOWLEDGE AND SKILLS

Strong business acumen and analytical skills

Comprehensive knowledge of the Luxury Fashion Industry and its trends

Proven ability to drive positive client experiences and build loyalty

Excellent communication and interpersonal skills

Strong attention to detail and organizational skills

Ability to inspire and influence a team

Leadership and coaching skills

Business awareness

Dependability

Flexibility in schedule and working hours

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.
Posted 2026-06-26

Recommended Jobs

Caregiver - Hourly, Must Drive w/ Car, CNA, PCA, HHA

Endurance Home Care
Mount Vernon, IL

Company: Endurance Home Care Job Locations: Bronx, Mt. Vernon, Yorktown Heights, New Rochelle, Port Chester, NY and Greenwich & Stamford, CT Job Type: Per Diem Shift and Schedule: 4 hour, …

View Details
Posted 2026-05-27

Primary Care Physician

Oak Street Health
East Saint Louis, IL

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who …

View Details
Posted 2026-06-06

Telemarketer - State Farm Agent Team Member

drew karis - State Farm Agent
La Grange, IL

Job Description Job Description About Us: At our State Farm Insurance office, we are committed to providing exceptional insurance and financial services to our community. We prioritize building …

View Details
Posted 2026-04-05

Maintenance Coordinator

Senior Suites- W Humboldt Park
Chicago, IL

Job Description Job Description Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve…

View Details
Posted 2026-03-26

Personal Trainer - Part-Time

Wheaton, IL

Deadline: Open until filled GENERAL PURPOSE This position is responsible for providing personal training services to clients and development of an individual training program that fits the needs of …

View Details
Posted 2026-05-27

Seed and Agronomy Sales Position

Farm Job Search
Illinois

Seed and Agronomy Sales Position (6136) Location: Illinois Job Number: 6136 Seed and Agronomy Sales Position immediately available in north west Illinois. Must have some agronomy and sales ex…

View Details
Posted 2025-12-19

Assistant Controller

Logicalis, Inc.
Downers Grove, IL

Summary Works with Finance team assisting the VP Finance & Controller in providing timely and accurate monthly and annual reporting requirements. Performs multiple financial and supervisory respon…

View Details
Posted 2026-06-26

Food Safety and Quality Assurance Manager

SSP
Chicago, IL

Join Our Team! Compensation: $90,000 - $110,000 / year + bonus Comprehensive Benefits Package This job is located at the MDW Airport We are food travel experts, and we are passionate a…

View Details
Posted 2026-06-12

Line Cook

The Mather
Evanston, IL

Join a multiple-award-winning workplace as an experienced and versatile  Cook who can assist in preparing all types of food, while maintaining the highest quality and standards. You’ll join our culi…

View Details
Posted 2026-06-26

Travel Surgical Tech Job

Mattoon, IL

Job Overview TLC Nursing Associates, Inc. is seeking a skilled and dependable Surgical Technologist to support surgical teams by preparing operating rooms, arranging equipment, and assisting du…

View Details
Posted 2026-02-28