Data Manager

Austin

Job Type

Full time

Workspace

Hybrid

About the Role

REPORTS TO: Director of Data and Tech Operations


The Institute for Nonviolence Chicago (INVC) is dedicated to ending the cycle of violence using Dr. Martin Luther King, Jr.’s principles and teachings of nonviolence. Informed by this philosophy, INVC establishes caring and sustained relationships with participants engaged in the cycle of violence and emphasizes partnerships with community members, leaders, social service providers, and local law enforcement to reduce community violence. INVC advances this work through four core strategies: Community Violence Intervention (CVI) / Street Outreach, Individualized Service Provision, Victim Support Services, and Nonviolence Training.
INVC also serves as the hub organization for the Scaling Up (SC2) Austin Collaborative, a multi-partner initiative focused on reducing community-level violence by aligning and scaling services for individuals at highest risk. While SC2 is an important collaborative effort, the Data Manager supports data systems, reporting, and evaluation across all INVC programs.


POSITION OVERVIEW:
Reporting to the Director of Data and Tech Operations, the Data Manager is responsible for overseeing INVC’s data systems, ensuring data quality and integrity, and translating data into actionable insights that support program improvement, strategic decision-making, and external reporting. This position will also supervise data department staff, oversee day-to-day data collection, and ensure grant reporting requirements are met. The Manager works closely with front-line staff, program managers, INVC leadership, external partners, and funders to ensure data is collected safely and accurately, used effectively, and communicated clearly. This position plays a key role in building organizational data capacity and digital literacy while maintaining strict standards for confidentiality and ethical data use.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

• Supervise data department staff, maintain accountability, complete annual performance evaluations, and issue corrective action, as needed
• Oversee and maintain INVC’s program databases (e.g., Apricot, Civicore, RedCap), including configuration of fields, forms, workflows, and permissions
• Serve as a key data point of contact for the SC2 initiative, including communicating regularly with the SC2 implementation team and partner organizations, preparing necessary materials for Steering Committee meetings, and supporting data alignment across organizations
• Oversee monthly, quarterly, and ad hoc reporting for funders
• Ensure program data is accurate, complete, timely, and secure through routine audits, data cleaning, and quality assurance processes
• Provide database training and develop database workflows/manuals/videos to support digital literacy among frontline staff
• Analyze large and complex data sets to identify trends, patterns, gaps, and opportunities for improvement
• Support data-informed decision making, impact evaluation and strategic programmatic operations across the organization
• Work with colleagues at all levels to support collaboration across teams, information sharing, communication, and transparency
• Represent the organization at external stakeholder/partner meetings
• Assist with pressing matters as they arise and perform other duties as required

Requirements

Required

• Bachelor’s degree in statistics, data science, public policy or another relevant social or quantitative field
• Minimum of one (1) year of relevant experience in data management, data analysis, or program data collection
• Strong proficiency data visualization tools (e.g., Tableau, Power BI) and/or statistical or programming languages (e.g., R, Python, SQL)
• Strong theoretical and practical understanding of program evaluation and continuous quality improvement
• High proficiency in Excel and strong working knowledge of Word and PowerPoint
• Experience working with databases or client tracking systems
• Experience working with large and complex datasets and managing multiple tasks on multiple projects simultaneously
• Excellent organizational skills and attention to detail
• Strong written, verbal, and presentation communication skills, including the ability to translate technical information into non-technical language
• Ability to engage constructively with front-line staff around data entry, technology use, and documentation challenges
• High degree of integrity and absolute respect for confidentiality
• No pending criminal cases or prior convictions for sexual assault, child abuse or domestic violence
• Valid Illinois driver’s license, insurance, and good driving record
• Access to a vehicle to be able to move between neighborhoods served by INVC

Preferred

• Master’s degree in statistics, data science, public policy or another relevant social or quantitative field
• Experience working in violence prevention, community-based organizations, or non-profit settings
• Familiarity with randomized controlled trials, crime policy, and violence prevention research
• Experience developing training or curriculum materials

Salary & Benefits

Compensation is commensurate with years of related experience, position requirements, and candidate qualifications. The average salary for the position is $60,000 – $65,000

Institute for Nonviolence Chicago puts our people first with a top-of-the-line benefits package.
Competitive/commensurate with experience and other qualifications. Competitive benefits package available, including Health, Life, and 401K.

About Institute for Nonviolence Chicago

The Institute for Nonviolence Chicago’s mission is to end the cycle of violence using Dr. Martin Luther King, Jr.’s principles and teachings of nonviolence. Informed by a philosophy of nonviolence, Nonviolence Chicago will establish caring and sustained relationships with participants engaged in the cycle of violence. We will emphasize partnerships with community members, leaders, social service providers, and local law enforcement to reduce community levels of violence. We will help create a safer, healthier environment for young adults, youth, and their families. These general approaches will be specifically addressed using for major methods: Community Violence Intervention (CVI) / Street Outreach, Individualized Service Provision, Victim Support Services, and Nonviolence Training.

To apply, please send a cover letter along with your resume to [email protected].


Institute for Nonviolence Chicago - EEO Statement
Institute for Nonviolence Chicago provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Institute for Nonviolence Chicago complies with applicable state and local laws governing nondiscrimination in employment in every location in which the organization has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.