Office Support Specialist - GME Surgery
- The Office Support Specialist provides Residency Program support to the Program Director, Program Coordinator and program faculty. Serves as a resource for typing, filing, collating, scanning, sorting, and calendaring for the program and to the residents and faculty. Generates correspondence from draft and reviews with supervisor. Oversees the collection of licenses, contracts, and resident information on behalf of the program. Collects educational material and organizes if for upcoming education events. Maintains confidential information for a large residency program by data entry into electronic systems, program spreadsheets and files. Answers the phone for the program with contact with faculty, staff, residents and students. Takes messages by phone, email and in person for the program coordinator and program director. Maintains the listing for conference attendance. Reviews incoming mail, sorts, distributes and handles responses as appropriate. Tracks resident educational fund balances and submits expenses for reimbursement.
- Provides transcription support to the program with transcribing from draft, developing into specified format, and submitting for review. Assists with taking meeting minutes and composing them from draft notes. Composes and develops memorandums and letters of recommendation from draft for residents and students in a specialized format for faculty.
- Provides calendaring and scheduling support for the program. Collaborate with many inside/outside units to schedule meetings, educational events, and recruitment on behalf of the program. Books meeting rooms and provides setup for education events. Arranges candidate hotel accommodations for recruitment with scheduling, correspondence, and confirmations. Organizes appointments with notifies/reminds to the coordinator and/or Director. Functions as the proctor for in-training exams for residents and students.
- Gathers statistical data and confidential information on behalf of the program. Uses data entry systems to gather, produce, and run reports from web-based systems.
- Supports event planning for graduation, awards ceremonies, wellness events, team building events, and other special activities. Collaborates with others for ordering supplies, organizing materials, and setup.
- Attends meetings as requested. Performs duties listed in lower level of this classification series. Performs other related duties as assigned.
- High school diploma or equivalent.
- Any one or combination totaling two (2) years (24 months) from the categories below:
- College coursework in any curriculum, as measured by the following conversion table or its proportional equivalent:
- 30 semester hours equals one (1) year (12 months)
- Associate’s Degree (60 semester hours) equals eighteen months (18 months)
- 90 semester hours equals two (2) years (24 months)
- Bachelor’s Degree (120 semester hours) equals three (3) years (36 months)
- Work experience performing office/clerical activities, including the use of computer systems.
- One (1) year (12 months) of work experience comparable to the second level of this series.
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