Dental front desk coordinator

My Care Dental
Tinley Park, IL

We are seeking a skilled and organized Dental Front Desk Coordinator to join our team. The ideal candidate must be upbeat, strong knowledge of dental insurances (PPO), proficiency in handling treatment plans, and have a strong understanding of dental office marketing. Experience with Eaglesoft preferred.

Must be experience as a Dental Front Desk Coordinator at least one year experience.

Schedule:

Monday: 10:00 am - 7 pm

Tuesday: 10:00 am - 8 pm

Wednesday: 9:00 am - 4 pm

Thursday: 9:00 am - 6 pm

1 Saturday per month: 8:00 am - 1 pm

Responsibilities:

  • Greet and welcome guests in a professional manner.
  • Answer phone calls and direct them to the appropriate department.
  • Maintain a neat and organized reception area.
  • Schedule appointments and manage calendars.
  • Provide information about the company, its services, and products.
  • Handle customer inquiries in a timely manner.
  • Perform basic administrative tasks such as filing, insurance benefits, photocopying, and faxing.
  • Manage front desk operations, including patient check-ins, scheduling, and phone inquiries.
  • Coordinate treatment plans and communicate effectively with patients regarding procedures and financial arrangements.
  • Implement marketing strategies to promote the dental practice and attract new patients.
  • Collaborate with the dental team to ensure smooth workflow and exceptional patient experiences.
  • Handle insurance claims and billing processes accurately.
  • insurance Coordination, Treatment Coordination, Billing Coordination, Office Management.
  • Other tasks as assigned.

Qualifications:

  • Previous experience as a Dental Front Desk Coordinator at least one year experience.
  • Strong organizational and multitasking skills.
  • Excellent communication and customer service abilities.
  • Knowledge of dental procedures, treatment plans, and insurance protocols.
  • Familiarity with marketing strategies for dental practices.

Preferred knowledge of:

  • Dental software (Eaglesoft)
  • Microsoft Office
  • Dental billing and coding
  • Treatment plan presentation
  • Patient scheduling
  • Hygiene recall systems
  • Accounts receivable
  • Dental insurance plans and terminology

Compensation is negotiable based on experience.

If you are a detail-oriented professional with a passion for providing excellent patient care and have the required skills, we invite you to apply. Join our dynamic team and contribute to the success of our thriving dental practice.

Please send resumes and contact information to [email protected]

Job Types: Full-time, Part-time

Pay: $22.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Free parking
  • Paid orientation
  • Paid time off
  • Referral program
  • Retirement plan

Work Location: In person

Posted 2025-11-12

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