Direct Phone Sales Product Associate Manager

Direct Phone Sales Product Associate Manager Location Chicago, IL :

The world isn't standing still, and neither is Allstate. We're moving quickly, looking across our businesses and brands and taking bold steps to better serve customers' evolving needs. That's why now is an exciting time to join our team. You'll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You'll do all this in an environment of excellence and the highest ethical standards - a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from life's uncertainties so they can realize their hopes and dreams. For more than 89 years we've thrived by staying a step ahead of whatever's coming next - to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We've been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection.

We are the Good Hands. We don't follow the trends. We set them.

Job Summary:

The Digital Product Manager (DPM) drives product development and management of Allstate s Direct Phone Sales experience products, defining, delivering, and managing the lifecycle of the product in alignment with Direct Sales strategy by delivering against customer and company KPIs. The DPM manages product design, delivery and enhancement to maximize the customer and enterprise value provided by their product.

Key Responsibilities:

• Drives the collaboration in creating medium complexity products and their features through advocating for great omni-channel experiences

• Focuses on leveraging an iterative test and learn approach for user insights, design and development.
• Serves as an expert for some product features
• Partners closely across business teams representing user and company needs, presenting to internal stakeholders as the product expert
• Provides direction in collaboration with leadership and internal stakeholders to determine product priorities
• Partners closely with engineering, user experience, customer experience strategy, and design to ensure quality and consistency of experiences
• Defines and tracks product-specific analytics measuring product success and other key data points
• Leads and mentors others via squad leadership

Supervisory Responsibilities:

This job has supervisory duties.

Education and Experience:

• 4 year Bachelors Degree (Preferred)

• 5 or more years of experience (Preferred)
• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Certificates, Licenses, Registrations:

• No Certification, License or Registration is required for the job.

Functional Skills:

• Ability to generate all product, project and platform artifacts for product development and product management

• Ability to define and track product-specific analytics measuring product success and other key data points
• Ability to structure strategic conversations on product vision, strategy, development and execution including product definition, and initiative/roadmap development
• Ability to leverage customer-centric thinking, discovery and research, rapid iteration and lean practices

Notes:

The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job.

Compensation offered for this role is $84,500.00-$149,750.00 per year and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Hands. Greater Together. ℠

As a Fortune 100 company and industry leader, we provide a competitive salary - but that's just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you'll have access to a wide variety of programs to help you balance your work and personal life - including a generous paid time off policy. For a full description of Allstate's benefits, visit

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Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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