Production/Installation Manager

Installation Manager – Bath & Shower Remodeling
📍 Northbrook, IL & Surrounding Areas

Luxury Bath of Chicago is a trusted, locally operated remodeling company known for delivering stylish, low-maintenance, and cost-effective bath, roofing, siding, and window solutions to homeowners, commercial clients, and customers with accessibility needs. Backed by years of experience and a commitment to excellence, we’ve earned an exceptional reputation for quality craftsmanship in acrylic bath and shower systems—and we bring that same standard to every product we offer.

We are looking for the "Engine" of our remodeling business. You will be responsible for the critical path between a signed contract and a finished home, ensuring that materials arrive on time, crews are where they need to be, and obstacles are cleared before they become delays.

About the Role:

Procurement & Lead Times: Take ownership of the “Order to Delivery” process. You’ll manage vendor relationships and track lead times for cabinetry, tile, and fixtures to ensure zero downtime.

Master Scheduling: Coordinate internal crews and subcontractors to maximize efficiency across multiple active job sites.

Proactive Troubleshooting: Identify potential supply chain or scheduling bottlenecks early and implement creative solutions to keep projects on track.

Vendor Management: Negotiate with suppliers to ensure we are getting the best pricing and priority delivery.

Key Responsibilities:

• Oversee and schedule all bath system installations
• Lead and support installation crews, ensuring timely, high-quality workmanship
• Review customer contracts and coordinate product orders
• Manage warehouse inventory and vendor relationships
• Ensure full customer satisfaction and follow-up after installations
• Conduct regular check-ins with clients and request referrals
• Handle all permitting, documentation, and CRM updates
• Support installers with on-site issues and service calls
• Analyze job costs and service trends for continuous improvement
• Assist in hiring, onboarding, and training of installation staff
• Manage calendars for installation scheduling and time-off requests
• Maintain accurate records of timesheets, receipts, and job completions

What We’re Looking For:

• 3–5+ years in residential construction, specifically in a logistics, purchasing, or project coordination role, with deep knowledge of kitchen and bath material specifications, including cabinetry, countertops, and plumbing. Proven ability to manage complex schedules in a fast-paced environment. 3–5 years of installation or construction experience, with a background in acrylic bath systems and plumbing knowledge (highly preferred). Proven leadership and team management skills, along with quality assurance and customer service experience. Must have a valid driver’s license and a clean driving record.

• A Master Coordinator who enjoys the “puzzle” of scheduling and can pivot quickly when a delivery is delayed or a crew member is out. Detail-obsessed, with an understanding that a missing 1/2-inch trim piece can stall a $100k kitchen, and ensures that doesn’t happen. A communication pro who can handle tough conversations with vendors and provide clear updates to the field team. Tech-fluent and comfortable using Buildertrend or similar project management software to track real-time data.