Lead Application Developer

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

How you'll make an impact

The Microsoft Dynamics lead application developer serves as a trusted authority on Microsoft Dynamics 365 (D365) capabilities, architecture, and best practices. This role partners closely with business stakeholders, architects, developers, and delivery teams to ensure D365 solutions are aligned with business objectives, scalable, secure, and optimized for long-term success.

The role is a subject matter expert (SME) in D365 and will provide strategic guidance, translate business requirements into system design, support implementations and enhancements, and ensure the adoption of Microsoft-recommended patterns and practices across the D365 ecosystem.

Key Responsibilities

Functional & Technical Expertise

• Act as the primary expert for Microsoft Dynamics 365 applications, including (as applicable):
• Finance & Supply Chain Management
• Power Platform (Power Apps, Power Automate, Power BI)
• IT Liaison for General Ledger integrations from legacy and propriety systems
• Advise on D365 capabilities, architecture, limitations, licensing, integration options, and roadmaps
• Stay current with D365 releases, features, and best practices

Solution Design & Delivery

• Translate complex business requirements into scalable D365 solution designs
• Collaborate with Solution Architects and Developers on configurations, customizations, and integrations
• Review solution designs and configurations to ensure alignment with standards, security, and performance requirements
• Support implementation projects, upgrades, integrations, solutions architecture and migrations

Business Partnership

• Engage with business leaders and process owners to understand objectives and pain points
• Provide recommendations on process optimization using out-of-the-box D365 functionality
• Facilitate workshops, design sessions, and solution walkthroughs

Governance & Quality Assurance

• Establish and enforce D365 standards, patterns, and best practices
• Participate in design reviews, backlog grooming, and deployment readiness assessments
• Identify risks, constraints, and technical debt, and recommend mitigation strategies

Enablement & Adoption

• Mentor internal teams and delivery partners on D365 concepts and best practices
• Support user adoption through training, documentation, and change enablement activities
• Serve as an escalation point for complex functional or technical issues

About You

Required:
• Typically requires a University Degree and minimum 7 years of prior relevant experience, or equivalent experience.

Preferred:
• App development/programming
• Database design
• System architecture & integration
• Communication and stakeholder management skills
• Root cause analysis
• Product development management
• Product portfolio management
Compensation and benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.