Operations Specialist
Job Description
Job Description
Benefits:
- 401(k)
- Competitive salary
- Health insurance
- Paid time off
- Training & development
Location: Chicago, IL (OHare area; remote initially, then on-site)
Job Type: Full-time, W2
Salary Range: 55,00055,00075,000 per year Summary:
Handle end-to-end cross-border logistics operations: booking, documentation, shipment tracking, exception resolution, data entry, and reporting. Key Responsibilities: Process air/ocean bookings, customs docs, and track shipments Resolve exceptions (delays, damages, customs issues) Coordinate with airlines, overseas agents, last-mile carriers Maintain accurate data in WMS Support cost reconciliation and billing Generate operational reports (transit time, carrier performance) Requirements:
1+ year international freight forwarding or cross-border logistics experience Familiar with WMS/TMS; Lingxing experience a plus Detail-oriented and accountable Bilingual in English and Chinese Basic knowledge of U.S. customs clearance preferred Willing to work on-site near OHare after initial period
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