Senior Director, Communications - North America

Aurora, IL (Hybrid)

Senior Director, Communications

The Senior Director, Communications serves as the strategic leader for all regional communications, shaping an agenda that strengthens Sonova’s reputation, elevates leadership visibility, and deepens employee engagement. As a trusted advisor to the President GVP North America, this role drives a unified communications strategy that supports business growth, aligns with global priorities, and ensures consistent, high-quality messaging across all internal and external touchpoints. This role partners closely with Group Communications, HR, Governmental Affairs, and regional leadership to deliver impactful, timely, and narrative-driven communication.

Responsibilities:

• Develop and lead the North America communications strategy, ensuring alignment with Sonova’s global brand and business priorities
• Serve as a strategic advisor to the President and regional leadership, guiding executive communications, high-impact messaging, and stakeholder engagement
• Drive internal communications that inspire employees—through storytelling, leadership visibility, and owned formats such as town halls, video messages, and digital platforms
• Manage change and crisis communications, partnering with HR and business leaders to support transformation efforts, mitigate risks, and safeguard Sonova’s reputation
• Lead external communications by strengthening media relationships, supporting thought leadership initiatives, and shaping market-appropriate messaging for the U.S. and Canada
• Ensure brand stewardship through consistent application of Sonova’s identity, local activation of global campaigns, and oversight of regional social media presence
• Manage key stakeholders and agency partners to deliver integrated, high-impact communications across organizational, cross-functional, and public environments

More about you:

• Bachelor’s or Master’s degree in Communications, Public Relations, Journalism, or related field, with 10+ years of experience in corporate communications
• Proven experience advising senior executives and managing high-stakes, high-visibility communications in complex environments
• Experience in both in-house and agency settings preferred
• Strategic thinker with strong business acumen, able to translate regional priorities into compelling narratives and actionable communication plans
• Expertise in media relations and digital communications, with a clear understanding of stakeholder engagement in the U.S. and Canada
• Skilled collaborator with experience navigating matrixed, global organizations and influencing cross-functional stakeholders
• Continuous improvement mindset, with operational excellence, strong accountability, and the ability to coach leaders on authentic, effective communication

A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova

Don't meet all the criteria? If you’re willing to go all in and learn we'd love to hear from you!

We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contact Sonova Human Resources

What we offer:

• Medical, dental and vision coverage*
• Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
• TeleHealth options
• 401k plan with company match*
• Company paid life/ad&d insurance
• Additional supplemental life/ad&d coverage available
• Company paid Short/Long-Term Disability coverage (STD/LTD)
• STD LTD Buy-ups available
• Accident/Hospital Indemnity coverage
• Legal/ID Theft Assistance
• PTO (or sick and vacation time), floating Diversity Day, & paid holidays*
• Paid parental bonding leave
• Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)
• Robust Internal Career Growth opportunities
• Tuition reimbursement
• Hearing aid discount for employees and family
• Internal social recognition platform

*Plan rules/offerings dependent upon group Company/location.

This role's pay range is between: $154,000 - $225,000. This role is also bonus eligible.

How we work:

At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.